Arrow Uniforms - Returns Form
Thank you for your recent purchase.
Please complete this returns form online:
UNWORN items can be returned for exchange or refund provided they are returned within 30 days of purchase with original packaging and tags still attached.
If you are unable to answer 'Yes' to questions 1 & 2 your return may not be allowed for credit. Please note what other garments are Non-Returnable:
• Items made to order are NON-REFUNDABLE and cannot be returned.
• Branding cannot be removed without risking damage to the garments. Branded garments cannot be returned for exchange or refund, UNLESS UNDER CONTRACT.
1. Return made within 30 days of invoice
2. Original packaging and tags attached
3. Today's Date
4. Company Name
5. Delivery Account Code
6. Your Name
7. Phone Number
8. Email Address
9. Invoice Number
Fill out a separate form for each invoice being returned
10. Date of Invoice
If this was an APPRO order (Arrow Uniforms sample viewing service) please tick this box.
11. Yes, this was an APPRO.
12. Quantity of Garments Returned
13. Reason: Please select the main reason for your return from the list:
Wrong Size Sent
Wrong Colour Sent
Wrong Item Sent
Wrong Size Ordered
Wrong Colour Ordered
Wrong Item Ordered
Not Required on Arrival
Poor Fit on Arrival
Order Double Up
Faulty On Arrival
Faulty After Use
Poor Quality Fabric
Received Too Late
Shipped to Wrong Address
14. Please provide as much information as possible about your return so we can process a credit or exchange.
15. If you require an exchange please enter: Style Code / Colour / Size / Quantity
E.g. TY33 / Navy / 97 / 1
16. Method of Return
Returned to Showroom
Delivered by Rep/Staff member
Return Courier Ticket
17. Please package up the item(s) for return as well as a copy of your invoice. Select 'Ctrl+P' on your keyboard to print this Returns Form
Is a copy of invoice & this form enclosed?*
You can download a returns label once you have submitted this form:
66 Pharazyn Street
Arrow Uniforms does comply with the Consumer Guarantees Act.
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