Call Recorder Customer Order Form

This form should be used to order Call Recording functionality for bluArc customers.

bluArc ID

For end customers, this can be found on the Monthly bluArc Bill.

Company Name*

Contact Name*

Contact Phone Number*

Contact Email Address*

Number of Recording Enabled Extensions Required*

This is the maximum number of extensions that the customer would like to have enabled for Call Recording at any one time. - Additional recording eligible extensions can be purchased as needed.

Short Term Recording Storage Days Required*

This is the number of days the customer would like to have their recordings kept on bluArc's Call Recorder system, before they are automatically deleted from the system. - Available Short Term Storage Option are 45, 90, or 180 days; 1, 3, 5 or 7 years.

Long Term Recording Storage Space Required*

This is the amount of Long Term Storage Space that the customer would like to purchase and have allocated to them, for messages that will be moved to the Recording Library; where they will not be automatically deleted (stored perpetually) - Each GB of storage holds about 10500 minutes of recordings. - Please enter None or NA if the customer plans to download and store recording in their own environment.

For which Extensions does the customer want to have incoming calls recorded*

List all the extensions for which the customer would like to have Incoming calls recorded (use comma to separate). - Extensions that are listed will have to be enabled as "Recording Enabled Extensions" in order to have their calls recorded.

Mandatory

All subscribers will have their calls recorded full time.

On-Demand

All subscribers will have on-demand capabilities only

Mandatory and On-Demand

Subscribers may have one of either mandatory or on-demand recording.

Name and Extension of Person(s) that will be the Administrator(s) of the customer's Call Recorder*

User(s)/Extension(s) that the customer would like to have enabled as the Tenant Administrator for their Call Recorder (use comma to separate if multiple).

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