Parent Refund Request

Please ensure you have a signed Parent Refund Form, ready to attach to this Webform (Can be found on Team M8s). Failure to do so will result in a delay with the Refund being processed.

Parent Refund Form

NOTE: the amount requested will be reviewed and may CHANGE depending on activity on the account at the time of processing and approval.

Please make sure when ending care, that CCS Government Enrolment has been ended.

Centre Name

Centre Code

This is your centre's 6-digit code (eg: E12345)

Centre email address

Name of person submitting application

APPROVER email address (AM/RM) (Over 2.5K NOM/FC)

This is your Area Manager (under $500) or Regional Manager (over $500) that will approve your request

Regional Manager (Over $500 - $2500) REF ONLY

Name of your Regional Manager

Xplor parent account ID (Not Child ID)

Parent/Guardian first name

(Name must be as it appears in Xplor)

Parent/Guardian Surname

(Name must be as it appears in Xplor)

Xplor account status

If the account is active but in DEBT, please seek approval for refund from your Area Manager before submitting the refund for processing and submit together with the signed refund form

Xplor account balance

Is the account in debt (owing) or in credit ?

Reason for the Refund

Child ended care

CCS/ACCS back dated

Overpayment

Total refund request (dollar value only)

NOTE: actual refund may change if account balance changes or refund is not approved.

BANK DETAILS

Please ensure you DOUBLE CHECK bank details. Incorrect bank numbers will result in extensive payment delays if the refund is paid to the wrong bank account.

Bank account name (Xplor account holder)

Bank account should match name of PRIMARY CARER

BSB

6 digits only

Account number

Should be between 6 to 10 digits

Attach SIGNED PARENT REFUND FORM & END CARE FORM (if applicable)

These forms can be found on Team M8's Do not submit this web form without attaching signed documentation. Digital signatures will not be accepted. Please print, sign and scan to PDF

Drop your files here

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