4GAS.ONLINE EMAIL Support Help Desk
Thank you for contacting our service department, we are available Mon-Fri 830AM-830PM CST and Sat/Sun 830AM-5PM CST by chat or phone, other times using this form will help us provide the quickest resolution to your problem. Our email is firstname.lastname@example.org
This site is for existing customers only!
New customers please contact us at 815.205.3300 for sales assistance.
Modem manuals and installation guides:
Please use these guides to assist you with modem issues you may be experiencing before submitting a trouble ticket through this form.
For the YAGI Antenna Install guide
Name on your account with 4GAS ONLINE
Your best contact email:
Provide your best contact number:
Your 4GAS Line Number if available:
Your 4GAS SIM Card Number if available:
This number is a long 19 digit number that usually starts with 8901
Which modem product are you using:
If the modem is not listed in the drop down menu please write down the product name and modem in the description of issue box below:
ENTEL Huawei 4G Phone Modem
Huawei LTE Stick Modem
Huawei LTE Home Modem
Huawei LTE SmartHub Modem
Falcon Z917 LTE Hotspot
BandLuxe LTE Hotspot Modem
BandLuxe LTE Home Modem
Mofi 4500 LTE Modem
A different device not listed.
Description of service issue you are having:
If possible please provide your signal score and be as detailed as possible:
Address or location where you are experiencing the service issues:
Confirmation and submit.
For a faster response please use our email address in the box below "Send me a copy of my responses"
Our email is: email@example.com
Send me a copy of my responses
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