Buzz Supplies: Service Request

Thank you for your service enquiry. Before we can process your request, we need to know some more about your issue.

Please enter your personal details so that we can contact you to discuss your request.

Enter the details of the business premises where the item is currently located. This is important so that we can pass your request to the appropriate national engineer team.

When is your business open for our engineer to visit?

Completing this section will allow us to route your request to an appropriately qualified technician.

Providing a serial number will allow us to process warranty claims quicker and ensure any parts dispatched are correctly matched to the appliance.

Providing detailed information will help our engineers to provide you with the appropriate level of support.

Providing an image of the appliance will help our engineers to assess your request quicker. Pictures of inside the machine cabinet are particularly useful in understanding the cause of a fault.

For warranty claims, your original invoice number is required.

If you do not know your invoice number, please provide an estimated date of purchase so we can verify your warranty.

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