Mayor's Help Desk: Water Bill
N/A if non-applicable.
DWSD Account Number
Is your account past due?
Is your DWSD service scheduled for shut-off?
Are you currently on a payment plan with DWSD?
Are you the account holder?
If not, please include the account holders name and relationship.
Reporting Storm Damage or Flooding
Need file a claim
Following up on a claim
My dispute concerns...
Eastside Customer Care Center - 13303 East McNichols
Downtown Customer Care Center - 735 Randolph St
Westside Customer Care Center - 15600 Grand River
Hold Time - Call Center
Assistance setting up an account
How can we assist you?
Please provide a brief description detailing how the Mayor's office may help you resolve your issue. If available, please include the names of City of Detroit personnel who have previously assisted you.
Send me a copy of my responses
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