FBO Pricing and Fee Experience
AOPA would like to learn more about your recent FBO experience where you may have encountered unreasonable or excessive charges for fuel and/or services. When completing the form below, please provide information for a single experience at a single location/airport. You may return to this form to report an additional experience at the same airport or another airport as necessary. There is an opportunity to upload a file or image of your receipt associated with your experience at the end of this form.
Thank you for participating in this information gathering process.
Name
Email Address
Approximate date of your experience
Airport Identifier
State
AK
AL
AR
AZ
CA
CO
CT
DC
DE
FL
GA
HI
IA
ID
IL
IN
KS
KY
LA
MA
MD
ME
MI
MN
MO
MS
MT
NE
NC
ND
NH
NJ
NM
NV
NY
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WI
WV
WY
FBO name (please enter the name of the FBO where your experience occurred)
Aircraft type flown (please select from the dropdown menu below)
Experimental
Light Sport
Single-Engine Piston
Single-Engine Turboprop
Single-Engine Seaplane
Multi-Engine Pressurized Piston
Multi-Engine Non-Pressurized Piston
Multi-Engine Turboprop
Multi-Engine Seaplane
Very Light Jet (VLJ)
Light Turbofan/Jet
Midsize Turbofan/Jet
Large Cabin Turbofan/Jet
Helicopter Single-Engine Piston
Helicopter Single-Engine Turbine
Helicopter Multi-Engine Piston
Helicopter Multi-Engine Turbine
Glider (no engine)
Motor Glider
Lighter Than Air
What was the nature of the issue (please select all that apply to your experience from the list below)
Good or Bad experience
Good
Bad
How likely are you to return to this airport/FBO?
Likely
Undecided
Not Returning
Were you asked to purchase fuel to avoid a fee?
Yes
No
How long was your stay?
00 - 30 Min
30 - 60 Min
01 - 03 Hr
03 - 06 Hr
06 - 12 Hr
01 Day
02 - 03 Days
03 - 06 Days
01 Week
Is ramp space available independent of the FBO?
Yes
No
Please summarize your experience and each of the issues indicated above
Were any fees disclosed or available in advance of your arrival?
If you do not recall, please move to the next question
Yes
No
Were any fees waived or waivable by the FBO?
If you do not recall, please move to the next question
Yes
No
Are you willing to speak publicly about your experience?
Yes
No
If you have a copy of your receipt from your recent experience, you may upload it here:
Send me a copy of my responses
Email address
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