PAT Service & Support - Log a Job

If you matter is URGENT, please call Service & Support on +61 2 8960 7738 to leave a message for our team to return your call.


Todays Date


Company Name












Do you have a current Service & Support Agreement with PAT?


Severity 1 - Major. Complete loss of service - OFFLINE or OFF AIR
Severity 2 - Severe. System running on redundant services
Severity 3 - Medium. Reduction of functionality - redundant services still in place
Severity 4 - Minor. Minor loss of functionality, change request - request for information







Location of Equipment/Fault requiring Support




If Hardware, what equipment is impacted?


e.g. PPMs not displaying




(Screenshots, Log Files etc) or please email to techsupport@proaudiotv.com.au






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