PAT Service & Support - Log a Job
If you matter is URGENT, please call Service & Support on +61 2 8960 7738 to leave a message for our team to return your call.
Your email address
Mobile Phone Contact
Work Phone Contact
Do you have a current Service & Support Agreement with PAT?
Severity 1 - Major. Complete loss of service - OFFLINE or OFF AIR
Severity 2 - Severe. System running on redundant services
Severity 3 - Medium. Reduction of functionality - redundant services still in place
Severity 4 - Minor. Minor loss of functionality, change request - request for information
Are the goods covered under Manufacturers Warranty period?
Location - Site, Studio, OB Van
Location of Equipment/Fault requiring Support
Hardware or Software issue
If Hardware, what equipment is impacted?
e.g. PPMs not displaying
(Screenshots, Log Files etc) or please email to firstname.lastname@example.org
Send me a copy of my responses
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