Phase 2 reopening survey

Dear Cambridge Business Owner, The COVID-19 pandemic has had an unprecedented impact on the economy overall and on small businesses in Cambridge. The City of Cambridge is looking for feedback on your Phase 2 reopening experience, as well as information on whether Cambridge businesses have access to the information they need, if City resources are effectively reaching the business community, and suggestions on how the City and the Community Development Department’s (CDD) Economic Development Division can continue to assist businesses during this challenging time. Please take 10 minutes to help us better understand your needs as we continue to collect information about the reopening process. Also, please feel free to share this survey with other Cambridge business owners in your network, so that we can gather as much feedback as possible. Sincerely, CDD Economic Development Division, City of Cambridge

What is your industry classification?*
Where is your business located?*

See map here: https://www.cambridgema.gov/-/media/Files/CDD/Maps/Neighborhood/cddmap_neigh_index.pdf

Are you Hispanic or Latino?

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What was your FY2019 sales and operating revenue?*
Compared to pre-crisis levels (FY2019), what do you estimate will be your FY2020 sales and operating revenue?*
How many full-time employees—including the owner(s)—does your business currently have*
Compared to pre-crisis levels, what are your current employment levels?*
By when do you anticipate your business recovering to pre-crisis levels of economic activity?*
Has your business reopened?*

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Did you apply for and receive any financial assistance (i.e., loans, grants)*

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On a scale of 1-10, how concerned are you with managing employees’ health and safety concerns?*

1= not all concerned, 10 = very concerned

On a scale of 1-10, how concerned are you with managing customers’ health and safety concerns?*

1= not all concerned, 10 = very concerned

On a scale of 1-10, how concerned are you with procuring PPE?*

1= not all concerned, 10 = very concerned

On a scale of 1-10, how concerned are you with getting customers back to your business*

1= not all concerned, 10 = very concerned

On a scale of 1-10, how concerned are you with procuring credit or loans?*

1= not all concerned, 10 = very concerned

On a scale of 1-10, how concerned are you with procuring grants?*

1= not all concerned, 10 = very concerned

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On a scale of 1-10, how useful was your interaction with City staff?

1 = least useful, 10 = most useful

On a scale of 1-10, how useful was your interaction with the city website?

1 = least useful, 10 = most useful

Select the top three:

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