Bella Coola Customer Feedback Form

On a scale from 1 to 10 where 1 is very dissatisfied and 10 is very satisfied, how do you rate the service you received today?
Did you speak with library staff today?

Click all that apply

On a scale from 1 to 10 where 1 is strongly disagree and 10 is strongly agree, please rate your level of agreement with the following statements about your visit to the library today.

Library staff asked questions and listened carefully to understand my needs.
Library staff gave me appropriate recommendations.
Library staff gave me confidence that they know what they are doing.
Library staff were professional.
Library staff took ownership of my problem, issue or request.
Library staff were friendly and welcoming.
I feel library staff genuinely wanted to help me.
Library staff showed personal interest in me as a customer.
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