Security Hardware Service Request

Your request is very important to us and we are committed to responding as quickly and completely as possible. All requests will be completed in the order they were submitted, generally within five business days.

Request Type*

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Hardware Type*

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Full Name*

Requesting E-mail Address*

• Write one UChicago e-mail address in it's entirety (including @uchicagomedicine.org, for example).

• Verify e-mail addresses for accuracy. Incorrect or non-UChicago e-mails will not be processed.

Phone #*

Department*

Are you the sponsoring manager for this request?*

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Manager Full Name*

Manager E-mail address*

• Write one UChicago e-mail address in it's entirety (including @uchicagomedicine.org, for example).

• Verify e-mail addresses for accuracy. Incorrect or non-UChicago e-mails will not be processed.

Keys & Locks Subcategories*

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Cost Center*

Key Information*

• Include building, room, key code information, and quantity i.e.

CCD 1234, Key Code: 234, Quantity: 3 DCAM 2345, 2346, 2347, Key Code: 567, Quantity: 6

Location*

• Building and Room #

Request Description*

• Who, what, when, where, how, etc:

File Upload

• Attach a picture or document if it helps explain your request.

Drag and drop files here or

Acknowledgement*

• All new installations come at a cost to the requesting department via PO#.

Some existing hardware issues caused by improper use can come with a cost via PO#.

• By selecting "Agree" below, you are acknowledging you understand these policies.

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Key Acknowledgement*

ACCESS AUTHORIZATION

• Department Directors have the authority to approve requests to change lock sets, rekey individual doors and issue keys to individuals for spaces under their jurisdiction up to and including the Master Key level. Department Directors shall have accountability for all individual and Master keys issued to their departments.

• Vice-Presidents have the authority to approve requests for manufacture and issuance of keys for spaces under their jurisdiction at the Grand Master Key level.

• Issuance of Great Grand Master Keys and Great Great Grand Master keys must be approved by the UCM Chief Executive Officer or UCM Key Control Authority. ACCOUNTABILITY

• Persons authorizing issuance of keys shall have overall accountability for the issued keys and insure that keys are returned on termination of key holders’ relationship with UCM or when they no longer have a need for the keys. Accountable persons shall report lost, damaged, or missing keys to the Director of Public Safety as soon as possible.

• By selecting "Agree" below, you are acknowledging you understand these policies.

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