Resopal claim form

Company name*

Contact Person*

E-Mail*

for queries and status messages on the claims

Phone Number*

Your reference

e.g. project, object or your complaint number Serves your internal assignment

Document Number*

Please provide a RESOPAL order no. (9...) OR delivery note no. (81...) OR invoice no. (31....) for identification.

Problem description

Claim reason*

Transport damage (e.g. Packaging damage)

Wrong Product (Decor, Surface, Dimensional errors)

Material damage

Colour / Sheen / Gloss difference

Dirt/Scratches/Broken sheets

Delamination

Warpage

Wrong labeling

Wrong price

Late delivery

Wrong quanity

Order mistake

Collection change

Description of the problem*

Claimed product(s) & quantity*

Please Provide a RESOPAL material number (5...) of the claimed position and the quantity of the product.

Claimed worth (including currency)*

If different please specify

Add photos of the damage

Please provide photos of the damage, in order to evaluate your claim.

Ziehen Sie Dateien und legen Sie sie hier ab oder

How to proceed

Return damaged goods?

Ja / Yes

Nein / No

Sample of claim provided?

Ja / Yes

Nein / No

Replacement necessary?*

If replacement of the goods is required. (Triggers a chargeable order)

Ja / Yes

Nein / No

Data Policy

Your request will be transmitted by Smartsheet Inc; 10500 NE 8th St, Suite 1300; Bellevue, WA 98004-4357, USA. You hereby consent to the collection and storage of the information you provide for the purpose of contacting and responding to your inquiry in accordance with Resopal GmbH's Privacy Policy and Smartsheet Inc.'s Privacy Policy. You can revoke your consent at any time by sending an e-mail to datenschutz@resopal.de .

I accept the data policy*

Eine Kopie meiner Antworten an mich senden

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