AIC COMPLAINT FORM

SCOPE OF AN AIC PROFESSIONAL PRACTICE REVIEW

THE AIC WILL:

• review an AIC Member’s professional practice to confirm compliance with Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP)

THE AIC CANNOT:

• review a report for CUSPAP compliance outside of the Professional Practice Review Process
• act as a court of law
• award damages
• enforce contractual agreements
• order a refund of money or of appraisal fees
• give legal advice
• provide an opinion on the final opinion of value provided in a report
• •coincide with or be complementary to any matter outside of the AIC process
• act on an anonymous complaint

GUIDE TO COMPLETING THE COMPLAINT FORM:

1.    Outline the nature of your concerns about the report or the AIC Member’s professional conduct.

2.    Describe the events surrounding the production of the report.

• Describe any/all interactions you had with the AIC Member.

3.    Include as much documentary evidence as possible.

• Examples:
• A copy of the AIC Member’s report
• Copies of any correspondence between you and the AIC Member(s)
• Copies of any other documents that you feel may support your complaint

DISCLOSURE

The identity of a Complainant will be provided to the AIC Member.

Notice of Outcome will be in accordance with the AIC Professional Practice Review Policy.

TIMELINES

The AIC’s Professional Practice Review process is thorough; depending on the nature and complexity of the issues outlined in your complaint, the process may take several months.