New Ticket

Welcome to the AFG Sonic Help Desk - Digital Ticket system, your one-stop solution for swift and efficient support across various domains. Whether you're facing challenges in payroll, human resources, facilities, Wi-Fi, or any other area, our digital ticket system is here to simplify the support process and ensure your concerns are addressed promptly.


For information/tech and facilities issues, please leverage Sougenix and Ecotrak before putting in a support ticket.


Ecotrak - https://radstuff.ecotrak.com/

Solugenix - https://sonicsupport.solugenix.com/sonic

🛑 Paycheck's Password Reset: Call Employee Service Center at 800-822-8704

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* If you need access to a system (Ecotrak, Paradox, Paychecks or other systems), please provide the employee's full name and employee ID in the description box.

Please provide a details description of the support you need.

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