Business Needs Analysis Site Questionnaire

Business Needs Analysis Site Questionnaire

Customer/MSC Partnership Objective

Our shared goal is to identify important aspects of your business that will help us properly facilitate our operational response. In preparation of our operational response and conducting of your need’s analysis, we ask that you take time to fill in this pre-visit questionnaire in an effort for our team to better understand your operation. At the conclusion of this survey, we will review your feedback and data, and schedule time to discuss next steps. Please complete this survey within 5 days of receipt of this survey.

General Business Questions (Site Champion)

Please enter today's date

Customer Name

City and State

Champion Name

Champion Title

Champion Email Address

Champion Phone Number

Regarding the indirect supply chain, what are some of your site goals/objectives?

For example, product consolidation or assistance with proper inventory management.

What are the largest challenges with your current indirect supply chain?*

Select or enter value

What are the Key Performance Indicators (KPIs) used to measure Supplier performance?

Select

Site Operations Questions (Production Management/Manufacturing Engineers)

What is the primary work being done in your facility?

Long-run production

Short-run

If other, please describe.

Supplier & Order Process Questions (Procurement)

What ERP system does your facility utilize to process orders?

Select

What other ERP system do you use?

Do you have an approval process in place?

Yes

If yes, please describe the process.

How often are orders placed outside of the ERP System?

Less than 10%

10-25%

25% or more

What is the reason that orders are placed outside the ERP system?

Do you evaluate your supplier's performance?

Yes

If yes, how? Please list all that apply.

Is inventory considered an asset or expense?

Asset

Expense

Invoicing/Billing Process Questions: (Accounts Receivables)

What is the current billing process today? Per Order, Weekly, Monthly?

Per Order

Weekly

Monthly

Do you need to receive detailed billing or summary?

Are there any specific requirements for your invoices?

Do you require your part # to show on the invoice?

Yes

Inventory Process Questions (Storeroom/Crib Management)

Do you have a crib to stock indirect items?

Yes

Is that crib managed by vendor personnel or company personnel?

Select

Do you have an interest in Onsite Sourcing from MSC?

Select

How many SKU’s in each crib?

Select

Are there any “mission critical” items required for production?

Yes

Can you identify the critical items and their monthly usage?

Yes

Do you utilize Vending or VMI Programs provided by a Vendor?

VMI

Vending

Both

Neither

How many locations are there within the facility?

How often would an associate restock and place orders for vending and VMI?

Implementation Preparation (Site Champion)

Would you like to see our specialist engage with your site?*

Select

Name of your Engineer Contact:

Engineer Contact Email Address:

Name of your Environmental Safety and Health Contact:

Environmental Safety and Health Contact Email Address:

Name of your ERP Contact:

ERP Contact Email Address:

MSC would like to setup a meeting cadence with Site Champion. How often would you prefer to meet with your MSC main contact?

Do you have any additional information that might assist MSC with designing your program to create more efficiency?

When would an MSC representative be allowed to enter the facility to perform an assessment and/or a crib crawl?

Data Requests

What is your total indirect spend?*

Select

Who are your Top Suppliers? (check all that apply below):*

Select or enter value

List your Other Suppliers:

Please upload below, if available: PO History, Transaction History, Stock Query, Facility Map.

Please see attached PDF for examples.

Drag and drop files here or

Savings Benchmarks

Please provide estimations below if applicable.

Inventory Dollars on Hand:

Select or enter value

Unique SKU’s on Hand:

Average # of Stockouts Weekly:

% of Orders Processed Manually:

Estimated Application Savings Recorded Last Year:

Annual Management/Service Fees:

# of PO’s Issued Annually (Suppliers in Scope):

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