Nominate a Customer Service Hero!

The Customer Service Hero Awards are intended to promote excellence, best practice and innovation in customer service by providing recognition.

This award recognises and honours outstanding customer service professionals, and highlights their vital importance in providing a memorable experience for the customer.

• Building Commitment – going the extra mile and demonstrating pride in work, and/or demonstrating leadership and accountability

• Enhancing Capacity – utilising innovation and flexibility to provide superior client service, training or mentoring, and/or developing service partnerships

• Efficient Delivery – client involvement, developing service standards to evaluate Service Excellence

• Communicating Effectively – politely and diplomatically setting clear service expectations, providing consistent and accurate information to the client, volunteering value- added services/information, and/or keeping clients apprised of waiting times for provision of service

I wish to nominate the below person for a Customer Service Hero Award in the 2018 Northern Outback Business Awards:

Nominations can be anonymous, but we’d like you to provide your details in case we need to get back in touch.

Rest assured that nominees are never provided details of who nominated them!

Please provide as much detail as possible - will assist with the judging process.

Think about: How did they go the extra mile? How have they used innovation to provide superior service? What did they do differently? How did they exceed your expectations?

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