This form is intended only for concerns related to the Monroe County, New York highway system. Lists of County highways and traffic signal devices maintained and operated by Monroe County DOT are below:

Monroe County DOT Highway Map and List

Traffic Signals Maintained and Operated by Monroe County DOT

For imminent traffic safety concerns (including road hazards, malfunctioning traffic signals, missing or damaged signs, etc.), please call the Regional Traffic Operations Center (RTOC) at 585-753-7750. RTOC is staffed 24/7; including weekends and holidays. You may also call 911.

To report potholes on area expressways (104, 390, 490, 590, LOSP, or any State Route referred to by a route number: 15, 15A, 31, 33, etc.), please call the NYSDOT toll-free hotline: 1-800-POTHOLE (1-800-768-4653).

Potholes on City of Rochester streets (within the City limits) should be reported to 311 or 585-428-5990. City potholes may also be reported online: https://www.cityofrochester.gov/departments/department-environmental-services-des/pothole-repair