Consumer Privacy Request Form

This Form allows you the Consumer (You or Your) to invoke or exercise your applicable privacy law rights. For information on our practices, policies and notices regarding the collection, use, disclosure, and/or sale of personal information, please review our Online Privacy Policy at https://acralending.com/privacy-policy or https://citadelservicing.com/privacy-policy


California residents seeking to exercise their Employee Privacy Rights or for information on our practices, policies and notices regarding the collection, use, disclosure, and/or sale of personal information, please review our Employee Privacy Notice at https://acralending.com/cepn/.


If your request seeks to get copy of your record, to delete, and / or to correct any information, we may require you to provide the last four digits of your social security number so we may verify your identity. Requests to opt-out of sales or sharing or limit the use and disclosure of sensitive personal information do not require verification. If you are a third party making a request on behalf of a Consumer, please complete and sign a Third Party Authorization Form found here and return to CCPA@citadelservicing.com. Depending on the nature of your request, we may contact you for additional information. We do not sell your information.


If you have any questions regarding this Form or our process, please visit our website or call our toll-free number at 1-888-800-7761 between 8:00a.m. and 5:00p.m. (PST), Monday through Friday.

 

Requestor Information

 

*Non-applicants are individuals and/or entities who did not provide a completed application but at one point started one.

 
 
 

Request Types

 

Request to Know gives the types and categories of information we have collected.

Request for Records will provide a copy of the data we have stored about you.

Request to Correct will correct verifiable data or any errors on file.

Request to Limit will restrict the processing of your data in certain circumstances.

Request to Delete will delete any stored data we have within regulatory or legal limitations.

Request to Opt-out of sales or sharing will remove you and your data from sharing with third parties and our marketing lists.

 
 
 
 
 
 
 
 
 
 

By submitting this Form, you hereby confirm and declare under the penalty of perjury that you are a Consumer or a third party authorized by a Consumer requesting to exercise your privacy rights and that the information provided is true and correct.

 

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