Feedback Form (Compliments & Complaints)

 

We are committed to ensuring that any person or organisation using its services or affected by its operations has the right to provide feedback, make compliments or complaints about care and services, or to appeal a decision made by the organisation.


We take all feedback seriously and are committed to addressing any issues promptly and effectively.


This Feedback Form follows the principles of our Feedback (Complaints & Compliments) Policy and will be recorded in our Feedback (Compliments and Complaints) Register.


We respect your privacy. We will retain this information and may use or disclose it to make further inquiries to resolve any issues, for training purposes or to acknowledge service. If you require further information about our privacy policy, please call us on (03) 4504 2180.

 
 
 
 

(Please select one)

 

Please provide your full name, however if you wish to provide feedback anonymously please leave this field blank.

For NEEL employees providing feedback on behalf of another person, please record their name if appropriate.

 

Please note if you decide to provide anonymous feedback, Mpower will be unable to provide you with any further details or the outcome of your contact with us.

 

Please enter your email address or phone number depending on your preference. If no contact required or providing feedback anonymously, please put N/A.

 

(Select from Drop Down Menu)

 

Please provide an overview of your feedback with as much detail as possible including dates and names of those involved.

 
 

Please inform us of your desired outcome, and it will be taken into consideration during our response process.

 
 
Drop your files here