Need Assistance?
(Do not leave the customer's email address and/or phone number as this isn't reviewed/received by anyone)
If you indicated you had an immediate need for assistance and were were provided a phone number, the information provided on this form will not be forwarded, please contact the number provided or change your request to a non-immediate need.
Please complete the Fraud Incident Report
If your customer needs assistance with filing or paying a claim due to damage from or cause by state property, click here. You can give this web address to the customer to file a claim via the website. You can also visit this web page to get the contact information that can be provided to the customer.
Please visit https://iowadot.gov/tracs/contacts and select the contact person for that area of the state.
Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.
Call - 712-252-0243 or email Kenneth.Berryiii@iowadot.us
Also, complete the Fraud Incident Report
Call - 712-796-4523 or email Derek.Floerchinger@iowadot.us
Call - Drew at 712-322-4573, Derek at 712-796-4523, or email invbureau@iowadot.us
Complete the Fraud Incident Report.
Call - 712-322-4573 or email Drew.Donscheski@iowadot.us
Call - 515-573-4212 or email Thomas.Messerole@iowadot.us
Call - 515-573-4212 or email David.Thompson@iowadot.us
Call - David at 515-573-4212, Kim at 515-452-0505, or email invbureau@iowadot.us
Call - 515-452-0505, or email Kimberly.Maxwell@iowadot.us
Call - 515-452-0505, or email Isaac.Hunt@iowadot.us
Call - David at 515-237-3243, Don at 515-237-3227, Kim at 515-452-0505, or Kim - 515-452-0505, or email invbureau@iowadot.us
Call - 515-237-3227 or email Donald.Sharr@iowadot.us
Call - 319-232-0563 or email Christopher.Leeman@iowadot.us
Call - 641-328-1422 or email Neil.Frizzell@iowadot.us
Call - 319-569-1169 or email Ryan.Dahm@iowadot.us
Call - 515-237-3222 or email Luke.Feld@iowadot.us
Complete the Fraud Incident Report
Call - 319-385-0700 or email Benjamin.Slife@iowadot.us
Call - 563-386-8776 or email Matthew.Dingbaum@iowadot.us
Call - Brenda at 319-373-2116, Neil at 641-328-1422, or email invbureau@iowadot.us
Call - 319-377-8445 or email Jason.Nusbaum@iowadot.us
Call - Brenda Bohlke at 319-373-2116, Jason Nusbaum at 319-377-8445, Neil Frizzell at 641-325-1422, or Ryan Dahm at 319-569-1169 or email invbureau@iowadot.us
Call - 319-373-2116 or email Brenda.Bohlke@iowadot.us
Call - 515-237-3079 or email Jason.Schnorenberg@iowadot.us
Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.
Please contact the AAMVA Help Desk at 515-237-3001
Call - 515-237-3156
Call - 515-237-3070
Call - 515-237-3070 or email mvd.aceteam@iowadot.us
If you send an email, please include DE for immediate review and mark high priority.
Do not provide these numbers to the public/customers. These are internal numbers meant to assist staff with troubleshooting immediate customer needs.
call Mary at 515-237-3258 or Patrick at 515-237-3118
Have the customer call the Vehicle Services team at 515-237-3110
Please have the customer call 515-237-3264 and selection option 2.
Have customers call the Customer Service Bureau at 515-237-3110 or email dot.plates@iowadot.us to check the status of their request.
Call - 515-237-3183
Call - 515-239-1075
Call - 515-509-1468
Call - 515-237-3062
Call - 1-800-570-4114
Call - 515-237-3068
This online portal is for 'County Treasurer use only', to request scrap license plates to be picked up from their office. Plates must be boxed, and boxes should be taped shut.
To request a plate pick-up, contact IPI (Iowa Prison Industries) - https://www.iaprisonind.com/request-for-scrap-license-plate-pickup.aspx
Please complete the Driver Fitness Escalation Template
https://iowadot.gov/maintenance/rest-areas
https://iowadot.gov/about/districts
https://iowadot.gov/iowaroadsigns/Sign-Programs-and-Applications/Logo-Signs
Submit your request in ARTS>Tools>System Access
Submit your 'New Hire Notification'
Contact our System Access Team at mvd.systemaccess@iowadot.us.
Please provide your:
I am submitting this request on behalf of:
Please finish completing this form and scroll down to click submit even though you were provided with a phone number or a link to resolve your issue. This will help us identify training needs and provide updates to resources materials. Thank you!
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