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The information provided below is to help you get the information needed to assist your customer.

(Do not leave the customer's email address and/or phone number as this isn't reviewed/received by anyone)

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If you indicated you had an immediate need for assistance and were were provided a phone number, the information provided on this form will not be forwarded, please contact the number provided or change your request to a non-immediate need.

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Fraud Incident Report

Please complete the Fraud Incident Report

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Claims

If your customer needs assistance with filing or paying a claim due to damage from or cause by state property, click here. You can give this web address to the customer to file a claim via the website. You can also visit this web page to get the contact information that can be provided to the customer.

TRaCS Contact Information

Please visit https://iowadot.gov/tracs/contacts and select the contact person for that area of the state.

Please contact your assigned investigator - Kenny Berry


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 712-252-0243 or email Kenneth.Berryiii@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Derek Floerchinger


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 712-796-4523 or email Derek.Floerchinger@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Drew Donscheski or Derek Floerchinger


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - Drew at 712-322-4573, Derek at 712-796-4523, or email invbureau@iowadot.us


Complete the Fraud Incident Report.

Please contact your assigned investigator - Drew Donscheski


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 712-322-4573 or email Drew.Donscheski@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Tom Messerole


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 515-573-4212 or email Thomas.Messerole@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - David Thompson


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 515-573-4212 or email David.Thompson@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - David Thompson or Kim Maxwell


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - David at 515-573-4212, Kim at 515-452-0505, or email invbureau@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Kim Maxwell


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 515-452-0505, or email Kimberly.Maxwell@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Isaac Hunt


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 515-452-0505, or email Isaac.Hunt@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - David Thompson, Don Sharr, Kim Maxwell, or Luke Feld


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - David at 515-237-3243, Don at 515-237-3227, Kim at 515-452-0505, or Kim - 515-452-0505, or email invbureau@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Don Sharr


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 515-237-3227 or email Donald.Sharr@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Chris Leeman


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 319-232-0563 or email Christopher.Leeman@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Neil Frizzell


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 641-328-1422 or email Neil.Frizzell@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Ryan Dahm


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 319-569-1169 or email Ryan.Dahm@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Luke Feld


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 515-237-3222 or email Luke.Feld@iowadot.us


Complete the Fraud Incident Report

Please contact your assigned investigator - Benjamin Slife

Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 319-385-0700 or email Benjamin.Slife@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Matt Dingbaum


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 563-386-8776 or email Matthew.Dingbaum@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Brenda Bohlke or Neil Frizzell


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - Brenda at 319-373-2116, Neil at 641-328-1422, or email invbureau@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Jason Nusbaum


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 319-377-8445 or email Jason.Nusbaum@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Brenda, Jason , Neil, or Ryan


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - Brenda Bohlke at 319-373-2116, Jason Nusbaum at 319-377-8445, Neil Frizzell at 641-325-1422, or Ryan Dahm at 319-569-1169 or email invbureau@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Brenda Bohlke


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 319-373-2116 or email Brenda.Bohlke@iowadot.us


Also, complete the Fraud Incident Report

Please contact your assigned investigator - Jason Schnorenberg


Do not provide this number to the public/customers. This is an internal number meant to assist DOT/County staff only.


Call - 515-237-3079 or email Jason.Schnorenberg@iowadot.us


Also, complete the Fraud Incident Report

Please contact the AAMVA Help Desk

Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Please contact the AAMVA Help Desk at 515-237-3001

Please contact Central Programs Bureau


Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Call - 515-237-3156

Please contact Customer Service Bureau/ACE Team


Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Call - 515-237-3070

##DE##Please contact the Customer Service Bureau/ACE Team

Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Call - 515-237-3070 or email mvd.aceteam@iowadot.us


If you send an email, please include DE for immediate review and mark high priority.

Please contact Customer Service Bureau - Motor Carrier Services Team


Do not provide these numbers to the public/customers. These are internal numbers meant to assist staff with troubleshooting immediate customer needs.


call Mary at 515-237-3258 or Patrick at 515-237-3118

Please contact Customer Service Bureau - Vehicle Services Team


Have the customer call the Vehicle Services team at 515-237-3110

Please contact Customer Service Bureau - Motor Carrier Services Team

Please have the customer call 515-237-3264 and selection option 2.

For Plate Inquiries


Have customers call the Customer Service Bureau at 515-237-3110 or email dot.plates@iowadot.us to check the status of their request.

Please contact MVD Accounting


Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Call - 515-237-3183

Please contact DOT Help Desk


Call - 515-239-1075

Please contact System & Admin Bureau


Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Call - 515-509-1468

Please contact System & Admin Bureau


Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Call - 515-237-3062

Please contact Idemia


Call - 1-800-570-4114

Please contact System & Admin Bureau


Do not provide this number to the public/customers. This is an internal number meant to assist staff with troubleshooting immediate customer needs.


Call - 515-237-3068

Please contact IPI


This online portal is for 'County Treasurer use only', to request scrap license plates to be picked up from their office. Plates must be boxed, and boxes should be taped shut.


To request a plate pick-up, contact IPI (Iowa Prison Industries) - https://www.iaprisonind.com/request-for-scrap-license-plate-pickup.aspx

Driver Fitness Escalation Form


Please complete the Driver Fitness Escalation Template

Highway - District Information

https://iowadot.gov/about/districts

Access

Submit your request in ARTS>Tools>System Access


Submit your 'New Hire Notification'


Contact our System Access Team at mvd.systemaccess@iowadot.us.

To help us follow up with any additional questions needed to answer your question

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