OS&D Claim Form
Overages, Shortages & Damages
Is this an Overage, Shortage or Damage dispute?
Click here for the correct form.
Please provide the PO number for this claim.
(Use this format: 2406123456)
Please select the freight charge term to assign the disputes to the correct team.
Select "YES" if invoice was shortpaid.
Select "NO" if payment was not issued.
Select "YES" if there is a pricing discrepancy.
Please provide the payment remittance date. Disputes must be received within 90 days of the payment remittance date.
Any disputes exceeding 90 days will be denied.
All disputes must be received with all pertinent backup.
Claims with insufficient documentation will be denied.
(Invoice, Packing List, Uber Freight/RXO BOL (Collect) or POD (Pre-Paid) etc.)
Please be detailed to help expedite claim results.