Commercial Warranty & Returns Request Form

Please complete the form for non-urgent warranty requests, freight damage incidents, and any new & unused finished goods (or parts) returns.

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For urgent orders, please submit a PO through XRAY, then place your Warranty request for credit.

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Requestor Type

Tell us about yourself.

Requestor Information

This will be the Primary Contact & Company receiving the RMA, Credit, Replacement Part

Your Reference #

Please enter your own unique tracking # for this submission

Requestor Company Name

Requestor Email

Requestor Phone Number

Phone

Requestor Company Address

Requestor Company City

Requestor Company State

Requestor Company Zip Code

Request Reason

Note: Freight Damage is not considered Warranty.

Please select Freight Damage Return when part/unit arrives damaged in any way. Partner Services will be assigned to resolve your request.

Action Being Requested

Would you like to receive credit or a replacement part?

Replacement In-Kind

Credit

Comments

Please provide any additional information to help Raypak process your request.

You will receive an email with the form details shortly after submission.