eBike Motor Centre - Motor Repair Booking Form

In order for us to minimize delays, please provide the following information when you send your motor to us. Please remember to include a copy of this form or your name in the package. (you can print this form at the end by selecting "send me a copy of my responses") If your motor is still covered by manufacturer's warranty, please contact us first! Note that we are UNABLE TO ACCEPT motors for repair from outside UK!


Please send your motor to:

eBike Motor Centre

Unit 1, The Glenmore Centre

Sandleheath Ind. Est.

Fordingbridge, Hampshire

SP6 1TE



PLEASE NOTE:

OUR CURRENT WORKSHOP APPROXIMATE TURNAROUND TIME IS 10 - 15 WORKING DAYS FROM RECEIPT OF YOUR MOTOR!

By proceeding further I (the customer) understands that any remaining manufacturer warranty on my motor/e-bike will become null & void

By proceeding further I (the customer) have read and accepted Terms & Conditions which can be viewed on our website*

By proceeding further I (the customer) have read and accepted Warranty Terms which can be viewed on our website*

Please provide your full name. (COMPANY NAME IF TRADE!)

Please provide full invoice & delivery address if different including postcode.

Are we able to contact you by PHONE during working hours (9.00 - 17.00)

Select or enter value
Caret IconCaret symbol

Please provide contact e-mail address to enable us to send you your motor assesment (if required) or your invoice.

Works required*

(which bike is your motor fitted in)

This information really helps our workshop.


For Specialized bikes:

this is your WSBC number from your handbook or bike frame sticker. Can also be accessed throught your mission control.


For other bikes:

normally located on the bike frame sticker. Or please refer to your bike manual.

Please provide brief descrition of your motor issue. For example: - mechanical or electrical issue - any fault codes displayed - any unusual noise

Please remember to select "send me a copy of my responses"

This will enable you to print a copy of the booking form so you can include it in the box with your motor.

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