Ticket Collection
Tickets can be collected from date of purchase up to the day of the match, however we would advise supporters to collect their tickets in advance of the day to avoid queues.
Tickets can be collected from:
Stoke City FC Ticket Office, Stoke City Stadium, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG
Ticket Office opening hours:
Mondays to Fridays: 9am till 5:30pm
Saturdays (non-match days): 9am till 2pm
Saturdays (match day): 9am till half-time, plus 30 mins after the match
Sundays: Closed