- Your document(s) should describe the event and nature of your hardship.
- Your document(s) must be dated and show your name or the name of the individual experiencing the hardship.
Documentation will vary by hardship type. Examples of acceptable document(s) include: medical diagnosis, hospital discharge paperwork, doctor's note, police report, fire report, death certificate/obituary, funeral notice, etc.
Please attach each PDF document separately with a descriptive file name (Example: Smith_Obituary; Jones_Diagnosis).
DO NOT UPLOAD ANY PERSONAL PHOTOS. Personal photos do not qualify as proof of emergency in ANY case and will not be opened in the review of your application. In the rare case that a photo is relevant, the Program Manager will reach out to you directly for a request.
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Proof of Dollar Amount Requested
Your document(s) MUST include ALL expenses associated with your event that you are requesting support for. Additional requirements may apply.
Examples of acceptable document(s) include: FINAL medical bills (after insurance processing), receipts, invoices. We function on a reimbursement basis, and are unable to consider most requests for support until payments have been made. Some exceptions may apply.
Please attach each PDF document separately, adding a descriptive file name with the amount (Examples: JonesRent_$800; SmithHospitalBill_$3,000).
For requests with multiple invoices/expenses, please download the following template(s), create a copy to complete with your claimed expenses, and upload a completed PDF file as an attachment here.
Download Monthly Expenses template.
Download Other Claimed Expenses template.
ALL REQUIRED DOCUMENTATION SHOULD BE UPLOADED HERE. There is a maximum of 10 document attachments. If you have more than 10 documents to share, please email additional documentation to epefhardship@vailresorts.com.