Insituform Customer Survey

At Insituform, we believe the key to our continued success is to meet your needs and expectations in a positive and professional manner. In order to help us focus on and improve the aspects of our products and services that are most important to you, please take a moment to complete this survey. We welcome any suggestions and/or comments.

Date Survey Submitted*

Customer*

Project Reference (Name and/or /Number)*

Local Insituform Office

Customer Contact (Name, Title)*

Contact Information (Phone # and/or Email)*

Please rate your level of satisfaction of the following:

Responsiveness of our sales team

Timeliness and accuracy of the bid

Safety measures and job site conduct

Project management, scheduling and communication

Quality of the product or service received

Timeliness of project closeout documentation

Accuracy of our invoice

Please rate your likelihood of the following:

To use our products or services in the future

To recommend our products or services to others

Additional Comments and/or Suggestions