NV Participant Survey

NV Participant Survey

Prior

Nevada WIC is conducting a survey about online ordering.

Please complete all questions. Any question with a red asterisk (*) is required to be answered.

It is estimated this survey will take between 3 to 5 minutes.

How many members of your household are current WIC participants?

Select one:

1-2

3-5

How do you access the internet?

Select all that apply:

Cellphone

Tablet

Laptop

Desktop Computer

Other

Please describe how you access the internet.

On average, how many times per month do you shop with your WIC EBT card?

Select one:

1-2

3-4

I haven't used my WIC EBT card.

Do you shop for your WIC food items at commissaries?

Select one:

Yes

If there is a remaining balance owed after using your WIC card, how do you pay for the balance owed?

Select all that apply:

Cash/Check

Credit Card

Debit Card

Gift Card

SNAP Benefits

Other

Please describe how you pay for the owed balance.

In the last 2 months, how many times have you used online shopping to obtain groceries?

1-2

3-5

Select which services you have used for online grocery ordering in the past.

Select all that apply:

Instacart

Store-specific portal/app (Walmart, Smith's, etc.)

Shipt

Fresh Direct

Other

Please list all other services you have used for online grocery ordering.

What challenges have you encountered when using online ordering for groceries?

Select all that apply:

Dealing with substitutions

Not being able to select fresh foods

Receiving incorrect items

Missing items

Other

Please list other challenges you have encountered when using online ordering for groceries.

What do you like about online ordering for groceries?*

Select all that apply:

Less Time In The Store

Convenience

Time Savings

Other

Please list other reasons why you like online ordering for groceries.

Do you currently use the WICShopper App?

Select one:

Yes

Would you like to see online ordering functionality included in the WICShopper App?

Select one:

Yes

Not Sure

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You have finished the survey. Please submit your survey by clicking the blue 'Submit' button below.

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