ERDC will pay an additional 9% for an ERDC payment that is processed late.

- For Home Based Providers: A payment is considered late when a legible and completed billing form is processed more than four business days after it was received by the Direct Pay Unit (DPU).

- For Center-Based Providers: A payment is considered late when a legible and completed billing form is processed more than seven business days after it was received by DPU.

Please review and submit this form to the Direct Pay Unit if you believe your payment meets the required criteria. DPU will review your submission and will issue an additional payment to the provider if the payment is determined to have been processed late.

Note: Providers will need to request the additional payment fee within 30 days of receiving the payment.

As of November 2024, there are three options for submitting the request, and an attestation has been added to the 9% Additional Payment request form to indicate who is completing the form.

Options:

• Providers may request the additional payment for themselves

• Providers may request support from DPU to submit the additional payment request

DPU: 1-800-699-9074 or customerservice.dpu@delc.oregon.gov

• Licensed Family Child Care Providers (Certified Family or Registered Family Providers) may request support from their Union to submit the additional payment request.

If you are a licensed family child care Provider, and have questions about your Union rights related to the Additional 9% Payment, including the right to have the Union submit the claim on your behalf, to file a grievance, or your Union right to grieve if your claim for Additional 9% Payment is denied, you may contact your Union representatives at oregonccpt132.stewards@gmail.com

More information about the additional payment process can be found in the Provider Guide Insert at https://tinyurl.com/de7492iA