Service requests

PROOF OF PURCHASE AND PHOTOGRAPH OF PRODUCT MUST BE PROVIDED FOR THIS SERVICE REQUEST TO PROCEED. * Newline Group Ltd reserves the right to charge a minimum call out fee of $100 when the fault is not that of the manufacturer. * Newline Group Ltd will not accept costs relating to incorrect installation by the plumber or installer or the misuse of our product outside our control.

Please attach receipt of original order and accompanying photos. These are required for further processing.

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