Select if you e.g. Have a general query related to new website build. To avoid ticket duplication do not submit a new request about an ongoing web build request.

Select if you e.g. Cannot access a Cvent account or the GME Training Hub; have system configuration issues.

Select if you e.g. Have questions about declined Vcard transactions, detected fraud, or need the Citi exchange rate report. Question related to Blackline tool, SAP clearance.

Select if you e.g. Need help with complex custom reports, or with Spend Per Participant reporting. Have challenges retrieving report fields, or trouble reporting on MM savings.

Select if you e.g. Require clarification on event reconciliation or need assistance with payment processes for events.

Select to Submit TOV (SPP or Manual Spend report, narrative document and attestation within set deadlines). (AZ PMs Only)

Select if you e.g. Are unsure how to clear a Data Angel error (after checking the job aid for guidance), want to suggest an enhancement, or have a question on data angel reports.

Select if you e.g. Need clarification on processes, have integration queries, or have a Cvent enhancement request (AZ Service Team Only).

Select if you e.g. Need to request access to Cvent for a new user, need to reactivate or deactivate an existing Cvent user license.

Select if you e.g. Can't find or need clarification regarding training modules, require help with guided activities, or need instructions for obtaining Advanced Permissions.