Warranty form for all parts (excl. SAF-Holland)

Warranty form for all parts (excl. SAF-Holland)

INSTRUCTIONS:

Please complete the form and attach photos, ODR download and any other information pertinent to the claim.

To repair the trailer please purchase replacement parts from Transpecs customer service or your local TWL branch.

If the claim is approved these will be credited for you.

You will not need to pay for the parts while the claim is being processed, however you will need to tell us the invoice number that is involved.

You will receive an email response which will have your warranty reference number and confirmation of next step.

Thanks so much

Kind regards

Transpecs Warranty Team

Auckland NZ

E: warranty@transpecs.co.nz

Date*

Warranty Received from*

Please tell us your company name

Contact Name*

Please tell us your name

Contact email address*

Please tell us your email address

Trailer owner name*

Please tell us who owns the vehicle

Registration number*

Please give us the vehicle rego plate number

VIN number*

Please give us the vehicle VIN number

Trailer Type*

Please select the trailer type from the dropdown list

Select or enter value

Hubo Reading*

Please tell us the hubodometer reading

Complaint / Cause / Correction/ Other information*

Please ensure all applicable information is entered. The more information provided, the more likely the claim will be accepted and settled in a timely manner.

Date Faulty Part Fitted*

Please tell us when the part was fitted; OEM or date details if aftermarket

Date Faulty Part Failed*

Please tell us when the part failed

Proof of Purchase*

Please tell us the PO # for failed part if aftermarket purchase

QTY*

Please tell us how many parts have failed

Part Number*

Please tell us the failed part number

Part Name*

Please tell us the failed part name

Supplier Name*

Please select the manufacturer name

Select or enter value

Position on Vehicle*

Select all that apply

Select or enter value

WABCO/TSE only Brake Type/ Suspension

Please select from the drop down list, if applicable

Select or enter value

WABCO/TSE only-Brake System

Please select from the drop down list, if applicable

Select

ECU or Ram serial number

Please supply serial number of failed part if applicable. NB: claims where this is required and not supplied will cause delays

File & Photo Upload*

Please attach inspection photos. These include photos of part in place, and once removed, showing the fault as well as manufacturing marks on each part. You can also attach other documents that support your claim e.g. such as ODR. If you have more than 10 attachments please email the balance to Samantha.holland@transpecs.co.nz Thanks!

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