UCSF Learning & Organization Development Service Request

UCSF Learning & Organization Development Service Request

How can we support you?

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What engagement issue do you wish to address?

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Common Ambassador Questions

If these don't answer your question, tell us more about what you need in the Other Details section below.

What is my team's survey participation rate?

During the survey open period, visit our engagement website for a list of all teams' survey participation rates. Your team's Engagement Ambassador also has access to your specific team's survey participation rate. No report is generated unless there are 5 or more respondents.

Who was invited as part of “my team?”

Managers and their delegates can view who's on your team within Gallup Access -- watch a 4min video to learn how. Navigation support, including "How to Access Your Survey Results," is posted on our engagement manager s website.

What can I do if someone is erroneously listed in my team?

Organizational hierarchy information is stored in UC Path. Engagement survey data is pulled from UC Path as of February each year, and is not retroactively updatable for past survey results. To update your reporting relationships for the 2025 engagement survey, submit any changes to your HR Umbrella Roster no later than February 14th, 2025.

My survey report has no data - why?

Five respondents or more are required to generate a report. Depending on your access level, you may be able to select a rollup report to see results. See instructions for "Accessing and Interpreting Your Survey Results," posted on our engagement managers website for instructions.

Requested Delegate Email*

Email address of your predecessor or other manager*

Whose reports do you need access to? Please provide their UCSF email address.

Custom Course Creation

Whether you already have a course prepared or are just getting started, we can help you with:

eLearning solutions
Instructor-led training registration in the UC Learning Center
Blended learning
Content curation
Other technology-enabled solutions tailored for performance improvement

Please provide the following information so that we can expedite the course creation process and connect you with the right eLearning staff member for your request. There may be a service fee for some created content, depending on complexity and time commitment of the request.

Fostering a Strengths-based Culture

Looking for Strengths resources? Check our Strengths webpage!

Learn why we focus on Strengths-based development
Enroll in a professional development workshop and get your Strengths assessment at no cost

Leading a team?

Our Gallup-certified coaches can help you and your team with:

Strengths coaching for leaders and individual contributors
Strengths workshops for your entire team
CliftonStrengths assessments for individual team members

If you wish to pursue these services, please fill out the form below. In order to ensure our availability and time for participants to complete the assessment, we request at least a month's notice. Typical costs include fees for Strengths reports ($20-$50 per individual). Fees may apply and will be evaluated based on the complexity and time commitment of the request.

Executive Coaching

Are you seeking an executive coach to support a senior leader (manager of managers)? We have relationships with several external executive coaches and can pair you with one that suits your particular needs.

Contracting with vendors is provided through your department's funding, with flexibility depending on the number of hours and budget available. Please provide the following information so that we can set you up for executive success.

Team Leadership

We offer free leadership training on key organizational priorities; these are worth exploring before you dive deeper into consulting services.

Our organization development consulting services enable UCSF leaders to increase their departments' effectiveness through needs assessments, consulting, and facilitation in areas such as:

Facilitated team conversation
Engagement
Strategic planning
Team/department performance
Change management
Leader transition into new role
Leader 360 Survey report

If you wish to pursue our consulting services, please fill out the form below. Advance notice of at least a month is preferred if you have a specific date in mind. Fees may apply and will be evaluated based on the complexity and time commitment of the request.

Please note other University services provide support for the following topics:

Conflict coaching & group facilitation, mediation, or confidential concern resolution consulting: Office of the Ombuds
Addressing discrimination, misconduct, retaliation, or harassment: Office for the Prevention of Harassment and Discrimination
Psychological counseling and consultation: Faculty and Staff Assistance Program

UC Learning Center Help

Check out the UC Learning Center Support Form and Knowledge Base for support with course completion, login, assignment, launch, registration, account, Apex and other issues.

Workforce and Talent Marketplace

Our current Workforce Development Programs provide work-based training and externship opportunities with job placement support for in-demand healthcare and administrative fields, whether you work at UCSF already or are interested in joining our renowned workplace.

Have a vision for yourself, your team, or creating a career pathway program? Please fill out the information below.

eLearning Request Type

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Does project support regulatory compliance or organizational mandate?

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Is there an event associated with this training request?

Such as an IT system rollout, regulatory deadline, flu season, etc.

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What are the desired goals of this project?

Specifically, what changes to the work environment are you seeking from our working together? Please provide any relevant background to the expressed need or opportunity (including any associated events, regulatory compliance, or organizational mandates).

Do you need to keep track of who has accessed or completed this activity?

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Desired date of project completion

Please provide at least one month's advance notice where possible, to increase the likelihood of capacity and availability, as well as ensure necessary preparatory steps can be taken.

Check this box if you cannot move the date.

Participant(s) UCSF email & UCSF Employee ID(s)

Please provide the UCSF email address(es) and UCSF Employee ID(s) for whomever will be receiving the training, coaching, or consulting.

(Optional) Participant File Upload

If needed, you may upload your participants' UCSF email addresses and UCSF Employee IDs here.

Drag and drop files here or

Your Manager's Email

Optionally, provide your manger's email. Part of the executive coaching process, should you proceed, will involve reaching out for consultation as we devise a coaching program best suited for you.

Has course content already been written?

(such as in Word, PowerPoint, etc.)

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Who is the primary project audience?

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Potential Department Funding*

Please provide the funding you wish to charge for this work, if applicable:

For Medical Center: Department's 6-digit Cost Center
For Campus: SpeedType or full Chartstring/COA

Please also provide the UCSF email address of your budget approver. You will not be charged without prior agreement.

Other inquiries

Please note that service descriptions and answers to common asks are posted on our website, Learning.ucsf.edu. Still have questions? Please tell us more about what support you are looking for:

Your Name*

Your Email Address (UCSF or UCSF Affiliate)*

Thank you for your inquiry. Please tell us your email address (UCSF or UCSF Affiliate), and you will receive an update within 3 business days.

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