Online Testing Technical Support Request Form

If you need clarification or technical support so that you can complete the Language Proficiency Test (LPT) or the Interpreter Skills Assessment (ISA) successfully, please state your question clearly and concisely. Thank you and best of luck!

CAND ID

Please enter your CAND ID or Interpreter ID so we can locate your records.

Interpreter Name

Please enter your Full Legal Name as shown in your application so we can locate your records.

Interpreter Email

Please enter a valid email address to allow answers to be delivered. Please include both: a) your Rackspace email address (if applicable), and b) personal email address so we can locate your records.

Language

Please select from the drop-down menu.

Phone Number

Please provide us with a valid phone number in case we need to reach out to you.

Test Type

Please select from the drop-down menu.

My Question

Please state your question clearly and concisely.

Information on the device and browser you were using when the technical issue occurred (name, version, etc) is always helpful.

Please also feel free to upload a screenshot of the error message you have received.

File Upload

Please feel free to upload a screenshot of the error message you have received.

Drop your files here

Date (Submitted )

Please enter today's date.

mm/dd/yyyy

Send me a copy of my responses

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