Vending Malfunction/Refund Request

Use this form to report a vending machine malfunction and/or refund request.


Vending refunds are applied directly to your 49er Account. Auxiliary Services will email you when your 49er Account has been credited.


There is a two-week time limit to claim a refund.


Refund restrictions:

$5 limit per visit

$10 maximum per person per academic year


Once submitted, your request will be reviewed for approval.

 
 
 

Enter your NinerNET@charlotte.edu email address.

 

What is your University ID (800) number?

 

The date you experienced the issue.

 
mm/dd/yyyy
 

Which building is the machine located in?

 

If known, enter the machine or equipment number.

 
 
 

If any, enter the message displayed on the screen.

 

Enter the brand and flavor of the product you were trying to purchase.