ITCP Withdrawal Request Form

ITCP

Withdrawal Request Form

Information Technology Certification Pathways students will fill out this form to formally request a withdrawal and a refund, if applicable.

If you need assistance, please contact digtrans@louisville.edu including the following information:

Your full name
The name of the program (Information Technology Certification Pathways or ITCP)
The certifications of your choice

First Name*

Last Name*

Email*

Current Enrollment*

Please select the course(s) you are currently enrolled in. If you are unsure, please choose the "Other/I'm not sure" option. Select all that apply.

CompTIA Security+

CompTIA IT Fundamentals+

Cisco Certified Network Associate (CCNA)

Other/Not Sure

Select the date you have started/were supposed to start the course

Have you already paid?*

Yes

Are you requesting a refund?

Yes

Refund policies

Please note that a partial refund is available contingent upon meeting the following requirements/guidelines.

Refund Eligibility:

- Refunds will only be considered for participants who have never accessed the online platform (Strut).

- Refund requests must be submitted within 5 business days from the start date of the course.

Refund Amount:

- The refund amount will be the cost of the program minus administrative expenses incurred by the organizers that have a fixed cost of $200 and are not refundable, under any circumstances.

- For additional information on the cost breakdown, please visit this page

Request Procedure:

- Refund requests must be submitted using this form

- Refund requests will not be accepted via email or any other method

- To complete your refund request, you must provide a receipt/proof of payment

Refund Process:

- Approved refunds will be processed through Eventbrite, the platform through which the program was initially registered.

Non-Transferable:

- Refunds are non-transferable and can only be processed for the original participant who registered for the program.

Incomplete or Late Requests:

- Refund requests submitted after the 5-day period from the start date of the course will not be considered.

Refund Approval:

- Refunds will be approved or denied at the discretion of the program administrators. Decisions made by the administrators are final.

I have read and understood the refund policies*

Proof of payment

To complete your refund request, please upload a receipt/proof of payment in the box below

File Upload

Drag and drop files here or

If you have any additional comments to add, please do so below.

Are you interested in joining us at a later date?*

Yes

**I understand that withdrawing from this program will void all progress, and in the event I rejoin at a later date, I will have to start over**

Agreement Accepted*

Send me a copy of my responses

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