Digital Content Request

Use this form for requests related to: sharp.com, SharpNET, SCMG Provider and Public websites, Epic and Sharp app content, digital signage and digital forms.


Requests for updates to existing content will be completed within 4 business days. New requests, including for campaign pages, digital signage, forms and projects, may take up to 3 weeks and some may take longer to complete.


Submitted copy will be reviewed for style, voice, tone, usability, accessibility and SEO. Not all updates will be made and language may be changed.


Do not submit documents or information containing patient protected health information (PHI).

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Select Sharp App, Web Portal or both.

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Is this form for existing patients? Please note: New forms for existing patients must be requested through your Epic IT support team.

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What email address will receive the form responses? Must be a group email address not an individual email address.

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Select all that apply. Display options can be reviewed on SharpNET.

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Digital Signage Content Details

Please include the content you would like to display. Title (60 characters max), description (256 characters max), QR code label (60 characters max), and QR code link. Please attach any image assets below.

Do you need tracking for this vanity URL?

SharpNET Submission Requirements

Please include the following if you are requesting an item for the homepage carousel, What's New section or a Quick Poll.


Requirements for homepage carousel

• Image cropped to 200 px x 130 px

• Title (headline) no more than 35 characters

• Short description no more than 115 characters

• Link to where the article lives


Requirements for What’s New

• Short description

• Link to where the article lives


Requirements for Quick Poll

• Question: 80 characters with spaces

• Responses: 25 characters with spaces, maximum of 5 responses

• Results text (answer if there is a correct one, otherwise we can leave it blank)

• Link text: 101 characters with spaces (this is the “learn more” sentence)

• URL that link text will link to

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Checking this box indicates your manager has approved your content. Your request will not be processed unless you have received manager approval.

Please select all that apply.

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Please enter the URL(s) of the page/form you need to update. If you have multiple pages to update, please copy and paste the URLs here separated by a comma.

Submission requirements

Please provide the details to your request. If you have a PDF, video or images to upload, please attach the files below.


Edits to an existing page:

Copy/paste the page’s existing content into a Word doc, use Track Changes to track your edits and then attach the document below.


New pages:

Please explain the purpose of this page, how it will be used/promoted, identify the audience and attach any draft copy or helpful documents.

Submission requirements

Please provide the details to your request. If you have a PDF or Word doc, please attach the files below.


Edits to an existing form:

Copy/paste the form's existing content into a Word doc, use Track Changes to track your edits and then attach the document below.


New forms:

  • Please describe the purpose of the form, its intended audience, stakeholder(s) and how it will be used/promoted.
  • Attach the existing paper form or draft copy of all questions noting any required fields.
  • If the form will live on sharp.com, include the page URL where it should be added or indicate that a new page should be created.

What is the primary goal or conversion you want the user to take on this page? (Find a Doctor, schedule an appointment, etc.) Please describe in detail, and include any secondary goals.

How will this page be promoted? (i.e., specific ads, emails, other marketing efforts or other sharp.com pages)

If this is a campaign page, are there any visuals from the campaign we should incorporate for alignment? Please attach any related assets below.

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Sender Info

News2Know must be sent from an individual, not a team or department.

Distribution details

Check all groups below that will receive your News2Know. Include provider role(s), type(s) and region(s).


If your News2Know requires a customized email distribution list (i.e., Inland North Dermatology, High Value Network Participants), contact Stephanie Valentin. Stephanie can pull the names and corresponding emails for recipients, including office managers, if needed.

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Is translation to Spanish needed?

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Content info

News2Know text and additional attachments (PDFs, Word docs, image files)

If you have more than 10 attachments, please zip all files. If you have a file that exceeds 30MB, please email it to chelsey.koga@sharp.com (Epic or sharp.com), erika.jimenez@sharp.com (SharpNET), or rona.garcia@sharp.com (SCMG.org).


For physician photo requests, please attach a high-res JPEG headshot that is at least 250x300 pixels.

Drag and drop files here or

Video specifics

This short explanation of the video's content will display below your video on YouTube and should include relevant keywords.

Please check the box below to confirm you have attached an SRT file (plain text subtitles) for your video in the attachments field above.

Please check the box below to confirm you have attached your preferred screengrab that will be used as the video's thumbnail image in the attachments field above. Note: Thumbnails must be 2MB or less and have a minimum resolution of 1280x720 pixels.

Unlisted videos on YouTube can be seen and shared by anyone with the link but will not appear in search results.

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Content details

Type of information your News2Know is communicating.

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Attachment required for permanent reference*

Does this attachment need to be permanently used as a reference? If yes, please consider if your attachment, such as a form, schedule, flier needs to be updated so that it remains current and relevant for prolonged use and site search inquiries.

Digital signage requests may take up to 3 weeks to complete.


Please list the start and end dates for your content to display, e.g. Jan. 29 - Feb. 2.

Patient communications requests may take up to 3 weeks to complete. Please note the deadline for when the content is due.

Please note the Epic build deadline (not the same as the content completion date).

Please note, content update requests will be completed within FOUR business days. New content requests, campaigns and projects may take up to three weeks to complete.


Digital forms requests will be reviewed and someone will reach out to you to discuss a timeline.

Check this box if the above date is a hard deadline.

Digital projects

Please contact chelsey.koga@sharp.com for new digital project inquires.

For any questions, please contact Erika.Jimenez@sharp.com.

SCMG digital projects

Please contact christine.badua@sharp.com for new digital project inquiries. A new digital project may require cross-department review and development; marketing, promotion, communication needs; and operational considerations.