They say feedback is the breakfast of champions! Help us to help you.

We know we're not perfect, we are using this information to drive changes to ensure we give you the service you want.

 

Script

Dear John,

We're looking to get some valuable insights from our top customers, with the view of making your life easier - can you help me out with some feedback on 4 questions I have?


 

eg Virginia or James etc

 
 
 
 

It can be as random as you like :-)

 
 

what are we not currently doing, that would make your life that bit easier?

 
 

There's always stuff that we can improve, some of it we know about it, but other things you need to tell us. Go on, give it to us warts 'an all!

 
 

Sometimes we need reminding about what we're good at!

 
 

(0 = extremely unlikely, 10 = certainly)

 
 
 
 

get a specific name, company, if you can get email and mobile number, or even better would they be prepared to drop an email to them introducing us?