Our Provider Relations team is excited to introduce Carelon's new CSA/DOR/LBHA Concern Form, designed to enhance communication and ensure timely service for our partners.

This initiative aims to improve the request process by reducing turnaround times (TATs), facilitating issue resolution, and fostering stronger collaboration and partnership.

All requests will be reviewed and responded to within five business days, with updates provided by our dedicated Provider Relations Representative in your region.

To ensure a smooth process, please submit one request per Intake Form and include all requested information to avoid any delays. Thank you for your cooperation!