Charlotte's Furniture Mattress Warranty Form

Charlotte's Furniture Mattress Warranty Form

Customer Name*

As it appears on your invoice

Address*

Enter the physical address where the furniture is located. No P.O boxes.

Phone Number*

Phone

Not required, but very helpful for claim managment

Start Date*

Select today's date

Mattress Info

Date of Delivery*

If you're not sure of your delivery date, please give your best estimate

Manufacturer

If you're not sure, you may leave blank.

Damage Description*

Please describe, in as much detail as possible, what issue(s) you're having with your mattress. Include details such as what you see, hear, and feel, if relevant. Include specific details about the location of the issue(s) as well as how long the issue may have been present (is this something you noticed all of sudden, or has it gradually gotten worse?).

Submit Photos*

It is important to submit all required photos properly. If you're unsure of what's required for each photo, please visit the "Mattress Warranty Info" section at charlottesfurnitureandfashion.com

Required Photos

Photo of Invoice
Photo of Law Tag
Photo of entire mattress without bedding
Photo of defect(s)
Photo of defect measurements
Photo of boxsprings/foundation if present
Photo of bedrame/support

Drag and drop files here or

Check this box after verifying all info is correct.*

Send me a copy of my responses

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