Account Inquiry

Account Inquiry

Please complete this form for assistance with your June maintenance/common charge account. A representative from FirstService Residential will review your request and provide an update within 48 hours.

Account Numbers:

All Shareholders/Unit Owners have been assigned new account number, located on the June 2023 monthly statements.

e-Statements:

Shareholders/Unit Owners registered for e-Statements will continue to receive them.

For technical assistance with your e-Statement, please contact WelcomeLink Customer Service: (855) 325-2016 email team@welcomelink.com

To register for e-Statements https://estatements.welcomelink.com/nyc and select "Register Here"

ClickPay:

Customer Service at (888) 354-0135 https://www.ClickPay.com/GetHelp

To manage your account and make payments please visit https://clickpay.com/FirstService to register select "Register"

New P.O. BOX:

P.O. Box 30320

Tampa, FL 33630

Payments sent to the previous P.O. Box will continue to be processed; however, we encourage you to send June 2023 and all future payments to the new P.O. Box.

Online Bill Payments:

Online payments made through your personal bank account need to be updated to reflect your new short Account Number and P.O. Box

Payments are made payable to the [corporation/condominium] c/o FirstService Residential New York

Account Inquiry Submission Form

Building Address*

Select

Unit/Apartment*

Please enter the unit/apartment number

Please enter your full name*

Please enter your contact email*

Please enter your contact phone number

How can we assist you with your June 2023 statement?*

Incorrect Name

Incorrect Account Balance

Incorrect Apt/Unit Number

Incorrect Address

Please enter the correct name.*

Please note the name entered must match the propriety lease/stock certificate or deed.

What kind of account issue are you experiencing?

Select

What kind of charge is causing the error?*

Select

Please enter the charge amount.*

What is the incorrect apt/unit number you are seeing?*

What is the correct apt/unit number?*

Which address error are you experiencing?*

Select

What is the correct address?*

Please upload a copy of your June 2023 statement.*

Drag and drop files here or

Privacy Notice|Report Abuse