RealtyProtect Distributor Details
Our Agreement
This agreement will be between Howden Insurance Brokers (Australia) Pty Ltd ABN: 79 644 885 389, AFS Licence No. 539613 (“Howden”, “We”, “Us”, “Our”) and the real estate agency named below (You, Your, Yours, Yourself).
Commencement and Termination
This agreement will commence when We verify Your bank account details and confirm acceptance. This agreement will continue until either party decides to terminate it. Either party may terminate the agreement with at least one (1) months’ notice in writing to the other party.
We may terminate the agreement immediately in the event we are unable to place the Contracts of Insurance.
Your Role
Your role must necessarily be a limited one to ensure that you comply with the requirements of the role of a Distributor under the Corporations Act 2001 (Cth) (“the Corporations Act”). By acting as a Distributor You do not need to obtain an Australian Financial Services (“AFS”) Licence or have to be appointed as Howden’s Authorised Representative under the Act. In addition, You do not need to meet the more onerous training standards which would apply if You were.
In order to ensure that You comply with the requirements of the role of a Distributor, We have developed procedures You need to comply with. These are set out in the Schedule and will otherwise be provided to You by Us upon acceptance of this agreement.
Confidentiality
The parties acknowledge that in performing their respective obligations and responsibilities under this Agreement, each shall have access to Confidential Information of the other.
Each party shall:
(1) not use or disclose (directly or indirectly) Confidential Information of the other party;
(2) receive and maintain all Confidential Information of the other party in confidence;
(3) not disclose Confidential Information to any third party; except where:
a. the party has received the prior written consent of the other party and this consent has not been revoked. If the Confidential Information is to be disclosed to a third party, the disclosing party must have obtained the third party’s agreement to keep the information confidential in accordance with terms essentially the same as those in this Confidential Information clause and this Agreement (including the third party’s subsequent disclosure of the information to other third parties); or
b. disclosure is required by law or a regulatory body, however if a government, regulatory authority or a court orders the party to disclose Confidential Information of the other party, the party must immediately tell the other party.
Indemnity
You shall indemnify Us for damage, loss, expense, claim or liability suffered by Us as a result of any:
a) loss We may suffer as a result of You knowingly giving Us any false, misleading or incomplete information about the risk or Your failure to give any information or document that You knew or ought to have known was relevant to the underwriting of the risk;
b) act, error or omission of or by You or any officer or employee of Yours; and
c) breach of any term of this Agreement.
If We directly cause any loss or damage to You, Your officers, employees, agents or licensees, We will only be liable to the extent that Our conduct caused that loss or damage. If You, Your officers, employees, agents, Clients or licensees cause or contribute to that loss or damage, Our liability will be reduced to the extent (which may be nil) that takes into account the extent to which You caused or contributed to the loss or damage.
We will not be liable to You for any indirect loss or damage.
Payment of fees and GST
You will be paid fees by us as set out in the Schedule. The fees shown include GST.
Variation
There may be circumstances when We will need to alter Our agreement with You. We reserve the right to alter Our agreement and if We need to do this We will provide You with at least one (1) months’ notice in writing of the proposed change and Our reason for requesting it, unless such change is required by law.
SCHEDULE
Insurance the Subject of the Distribution Agreement (“the Insurance”)
Landlords Insurance
Your Remuneration
Fees will be paid by Us to You on a monthly basis, with such fees to be calculated as specified in the table below. The fee is inclusive of GST.
Contracts of Insurance Fee Per Policy Entered Into
New policies – Landlords insurance $25
Renewed policies – Landlords insurance $15
Your entitlement to fees does not arise until the relevant Contract of Insurance has been entered into and the customer has paid the premium. On proper cancellation, avoidance or return of any Insurance by the Insurer or the customer, You shall pay Us the amount representing the fee You received for the insurance that relates to the premium refunded, unless otherwise agreed by Us in writing.
No fee or other remuneration shall be payable to you in respect of any Insurance that is renewed after this agreement is terminated or renewed by Us or You.
We may set off all or part of any fee that is or becomes payable by Us to you against any debt you owe Us.
You must not charge or receive any other payment or benefit from any customer in relation to Our Insurance without Our prior written consent.
Upon termination of the agreement, we will account for all fees (or debts) due to you within thirty (30) days.
Your obligations
1. It is agreed between the Parties that You will:
a) act with good faith in relation to this agreement;
b) clearly delineate to your customers when you are acting as their agent under any real estate management agreement and when you are acting for Us under this agreement;
c) comply with your obligations as set out in the Privacy Act 1988 (Cth) (the “Privacy Act”) when collecting any Personal Information (as defined in the Privacy Act) including to advise your customers that their information will be shared with us and Insurers for the purposes of obtaining the Insurance;
d) notify us of any breach relating to the Personal Information you have collected under this agreement;
e) comply with all reasonable directions provided by Us or the Insurer in respect of this agreement;
f) notify Us as soon as you become aware of a claim or complaint in relation to the Contracts of Insurance and forward all related information with regard to the claim or complaint;
g) only distribute unaltered materials provided by Us or the Insurer in respect of the Contracts of Insurance;
h) stop using any material with respect to the Contracts of Insurance when you receive an Insurer Termination Notice or when otherwise requested by Us or the Insurer;
i) restrict your conduct to the following:
i) arranging for a person to apply for, vary or dispose of the Contract of Insurance. This refers to the process by which You arrange for the application, variation or disposal of the Insurance;
ii) collecting premiums for the Insurance on Our behalf when authorised to do so by the Insured in the real estate agency agreement;
iii) only provide Your customers with factual information on the Contract of Insurance provided by Us which will detail the features of the Contract of Insurance and any other information they will need to know;
iv) informing Your customers at the time You sell the Contract of Insurance of the fees You receive from Us if they accept Our offer of Insurance;
v) if customers ask you about the Contract of Insurance, including whether it is appropriate for them, inform them that You are not able to assist and direct them to speak to one of Our customer service representatives and not provide any advice about the Contracts of Insurance.
j) give the customer written information indicating that You act on Our behalf in relation to the Contracts of Insurance only;
k) give the customer written information about the fees You are receiving from Us in relation to the Contracts of Insurance;
l) provide each customer who purchases the Insurance with Our Financial Services Guide and all policy documentation, such as policy wording or a Product Disclosure Statement, which We provide you in relation to Your customer’s Contract of Insurance;
m) draw the customer’s attention to the information about Our dispute resolution system as set out in Our Financial Services Guide;
n) only use and issue to Your customers information that we have prepared about Our Insurance provided by or approved by Us;
o) where required by Us, forward information relating to the Contracts of Insurance to your customers, such as but not limited to renewal notices;
p) actively ensure that Your employees, agents and other representatives understand and comply with the terms of this Agreement including this Schedule and any training packs we provide to You and do not hold themselves out as being Our agents, employees or representatives or that of the Insurer;
q) comply with all relevant legal and regulatory requirements, with our auditing and monitoring requirements, and with our training packs which remain in force during and after the termination of this agreement as specified in the Corporations Act;
r) upon termination of this agreement, return to us all information in your possession about our Insurance that has been provided to you by Us at your expense; and
s) undertake any training that we reasonably require pursuant to this Agreement and comply with the all the directions contained with any training pack we provide to You.
2. You must not:
a) Provide or make any recommendations, representations, opinions or advice about the Contracts of Insurance or incur any debt or bind Us in any way;
b) Appoint a sub-agent without Our prior approval in writing;
c) Hold Yourself out as holding an Australian Financial Services Licence or being an Australian Financial Services Licensee or having any authority to issue or underwrite the Contracts of Insurance, or being able to commit any party to issuing or underwriting the Contracts of Insurance or to having any authority to manage claims;
d) Amend in any way any of the material related to the Contracts of Insurance;
e) Make any representations, aside from factual information, with regard to the Contracts of Insurance;
f) Provide any general or personal advice in respect of the Contracts of Insurance on behalf of the Insurer or Us;
g) Misrepresent any aspect of the Contracts of Insurance;
h) Handle or manage any claim on behalf of Howden or the Insurer, or hold Yourself out as having authority to handle or manage any claim on behalf of Howden or the Insurer, with respect to the Contracts of Insurance; or
i) Use Our or an Insurer’s intellectual property , including, for example, its name, trademarks, service marks or logos, except with prior written consent.
Defined Terms and Interpretation
“Confidential Information” means all information provided by a party to the other party in relation to this Agreement or received by a party in relation to this Agreement, other than information which is in the public domain (except as a result of a breach of this Agreement or another confidentiality obligation or agreement by the other party) or comes to the other party other than in relation to this Agreement through a third party who is under no obligation of confidentiality (except where this is as a result of a breach of this Agreement or another confidentiality obligation or agreement by the third party).
“Contract of Insurance” means the contracts of insurance listed in the Schedule and includes an interim Contract of Insurance.
“Insurer” means the insurer under a Contract of Insurance. References to the singular includes the plural and vice versa.
References to an Act or other law includes regulations and other instruments under it and consolidations, amendments re-enactments or replacement of any of them.