Financial Services Inquiry From

Thank you for contacting CSUF Financial Services. Please submit your inquiry below and we will get back to you as soon as possible.


For immediate assistance, please contact the Financial Services Office at (657) 278-2512. We are available Monday-Friday, between 8:00am - 5:00pm.

What is your Financial Services Inquiry?*

Have a training request?

Financial Services is happy to visit your college or department to provide training on various Financial Services topics. Our team is dedicated to ensuring you have the knowledge and tools you need to succeed.


For training or presentation requests, please submit a Training Request Form.

Have a media request?

For interviews and media requests, please submit a Media Inquiry Form.


All media inquiries must be made in writing. Please allow at least three business days for initial response.

Accounts Payable, Travel, & Tax Compliance

Processes payments to campus vendors, faculty, staff, and students, including invoices, check requests, and travel related expenditures.


Visit our Accounts Payable, Travel, & Tax Compliance website to learn more about our services, forms, and policies.

Accounting Services & Financial Reporting

Prepares monthly account analysis & reconciliations, monitors the General Ledger & processes financial transactions, & prepares the campus Audited Financial Statements.


Visit our website to learn more about our services, forms, and policies.

Academic Financial Services

Streamlining processes to empower academic success. We support staff and faculty with resources and training in navigating financial services policies and processes.


Visit our website to access additional resources.

Contracts & Procurement

Processes and negotiates purchase orders, contracts, agreements, and P-Card transactions.


Visit our Contracts & Procurement website to learn more about our services, forms, and policies.

Concur

Concur is used for managing travel and P-Card reconciliation at CSUF. For travel, it helps in creating and submitting travel requests, expense claims, and tracking the status of submissions. For P-Card reconciliation, it assists in adding and reconciling transactions incurred on a US Bank Purchasing Card.


Concur User Support:

  1. Live Chat: Login to Concur, then click on the Contact Support option with the Help menu and select "Chat with Support."
  2. 24/7 Help Line: 866-793-4040
  3. Email: concur@fullerton.edu

Financial Services

Financial Services manages the university's financial operations, including Accounting Services & Financial Reporting, Accounts Payable, Travel, Contracts & Procurement, and Student Business Services.


For current CSUF students or prospective students/parents, the Student Financial Aid Office helps students secure financial resources like grants, scholarships, loans, and work-study programs. For financial aid questions and support, students should visit the Titan Hub.

Resource Planning & Budget

Creates and evaluates financial plans and programs for the University.


Visit our website to learn more about our services, forms, and policies.

Student Business Services

Our SBS team manages Student Accounts, University Collections, Student and Departmental Cashiering, Student Financial system configuration and technical support, and campus e-commerce solutions.


Visit our website to learn more about student, faculty, and staff services.


If you are a student inquiring about tuition fees, payment methods, financial aid disbursements, refunds, and other student financial aid questions. Please contact SBS directly.

SBS Contact Information

Mailing Address:

Gordon Hall 180

PO Box 6808

Fullerton, CA 92834


Email: sbs@fullerton.edu


Phone Number: (657) 278-2495


SBS Live Chat Available

Mon-Thu, 9:00am - 5:30pm,

Fri, 9:00am - 4:00pm


Visit our About Page for other Contact Information, Hours and FAQs.

Please select topic related inquiry:*
Please select topic related inquiry:*

Accounts Payable

The Accounts Payable department provides support to campus community and suppliers. We provide invoice payments and reimbursements while ensuring compliance with CSUF and CSU policies and guidelines, as well as State and Federal laws and regulations.


For Account Payable submission inquiries, please contact ap@fullerton.edu

Contracts

All contracts must meet the CSU’s requirements to ensure procurement and contracting activities are in compliance with applicable regulations. To begin the contract request process, follow these steps:


  1. Gather all information (i.e. proposal, IT Authorization #) that will assist in the processing of the contract request.
  2. Submit the contract request through the Contract Request Application (CRA)
  3. Once the request has been submitted in the CRA, a Buyer will be assigned and the requester will be cc'd on all correspondence with the vendor/contractor.


For requisition or purchase order status inquiries, please contact your assigned buyer or DL-C_and_P@fullerton.edu

Travel Operations

The Travel Operations office provides support to campus community. We provide travel reimbursements, moving and relocation expenses and campus candidate reimbursement while ensuring compliance with CSUF and CSU policies and guidelines as well as State and Federal laws and regulations.


For Travel submission status or questions on policy and procedures, please contact travel@fullerton.edu

Tax Compliance

The Tax Compliance office is responsible for managing tax-related inquiries and ensuring compliance with tax regulations.


For tax compliance questions, please contact csuftaxoffice@fullerton.edu

Requisition/Purchase Order Status

Check the status of a purchase order with the Buyer

Contact the assigned Buyer via email or phone to inquire about the status of your purchase order.


If you do not know the assigned Buyer, you can email DL-C_and_P@fullerton.edu with your Purchase Order ID or Requisition ID number to inquire which Buyer has been assigned.

Select eBusiness Topic:*

CSUBUY Marketplace

CSUBUY Marketplace

An online marketplace for CSUF to shop for goods and services at negotiated prices.


CSUBUY Benefits:

  • Available to all CSUF Employees
  • Direct access to CSU negotiated rates with potential savings of 17-29%
  • Access to many vendors already used
  • Compare pricing across multiple vendor catalogs
  • Availability to review orders in one place


To register:

  • Log in to CSUBuy.
  • Select Fullerton and use SSO credentials.
  • If you are a P-Card holder, email eBusiness at ebusiness@fullerton.edu, requesting your CSUBUY role to be changed to Requester.

P-Card

For P-Card revision requests, please submit a P-Card Revision Request form.


Some common revision requests:

  • Permanent or Temporary Limit Increase
  • Change in Cardholder Name
  • Change in Department or Division


For any other inquiries, please contact eBusiness@fullerton.edu

Staples Advantage

To request a new staples Advantage user account. Complete the Staples Advantage User Account application.


To make a revision to an existing staples Advantage user account. Complete the Staples Advantage Revision request.

Your Campus Affiliation (form)*

Vendor Inquiries

How does a vendor become an approved CSUF provider?


Vendors interested in selling direct to departments need to have a requisition in place. If you are interested in learning more, please email: DL-C_and_P@fullerton.edu


Vendors interested in the retail channel should contact Titan Shops via email: titanshops@fullerton.edu.

Titan Hub

If you are a current or future student, the Titan Hub provides many important services that will support you throughout your journey at CSUF. The Titan Hub is a centralized space that connects students with a group of friendly and supportive information specialists.


Get help regarding: Admissions, Dean of Students Services, Financial Aid, Registrar, Scholarships, and Student Business Services (SBS).

Phone

Financial Services will review your inquiry and respond within 3 business days.