Webex Assist Reservations

Webex Assist Reservations

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All Bookings are tentative until availability has been confirmed by the Production Services Team

UPDATED Timeline Information:

🛑🤚 Please include us in your planning process! Be sure your reservation is confirmed for Assist support before sending attendee invitations.✋🛑

EMAIL RESPONSE FROM SCHEDULING will be within TWO business days. We are not able to respond same day**
All reservations are booked on a first come, first served basis. We highly recommend booking minimally 4-6 WEEKS before your event date.**
While we will always do our best to accommodate your needs, we cannot guarantee availability or that the same producer will be assigned to all planning meetings in support of your reservation.
Meeting Login Details will be provided after your consultation with your producer (Lifecycle Assists)

**additional lead time is required for events with a duration greater than 2 hours

________________________________________

CANCELLATION POLICY:

To avoid forfeiture of service, please see below

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Less than 2 WEEKS to 5 BUSINESS DAYS: Must provide a new event date within 2 business days
Less than 5 BUSINESS DAYS: Must provide a new date at time of cancellation
Cancellations within 2 BUSINESS DAYS of the live event date will be deducted from your available account balance

⭐Full Capacity Dates and Times:⭐

Please include us in your planning process. We will not always have available resources to support your event. Be sure your reservation is confirmed for Assist support before sending attendee invitations.

🛑 Full Capacity for ALL time slots: 4/1, 4/9, 4/22, 4/23, 4/24, 6/23, 6/24, 6/25, 6/26

🚫 Full Capacity for MOST Time Slots: 4/2, 4/3, 4/8, 4/11, 4/16, 4/30, 5/20, 6/4, 6/20, 6/27, 7/18, 7/21, 7/22, 7/23, 7/24, 8/8, 8/15, 9/19, 10/13, 10/14, 10/15, 10/16, 10/17, 10/20, 10/21, 10/22, 10/23, 11/21, 12/19

⚠️ Upcoming Holidays: Please also note that we will not be accepting reservations on the following dates due to holidays: 5/16, 5/26, 6/19, 7/4, 9/1, 9/12, 11/11, 11/27, 11/28, 12/25, 12/26, 12/29, 12/30, 12/31, 1/1

**We are not accepting same day or next day requests for ANY meetings at this time

Before you begin please have the following information:

Cisco Sales Order ID

Is your event a Virtual Conference?*

VIRTUAL CONFERENCE = LARGE EVENT THAT SPANS SEVERAL DAYS AND MAY INCLUDE OTHER BREAKOUT SESSIONS OR CONCURRENT SESSIONS

Please tell us the Cisco sales specialist or partner representative you have been working with to purchase this support:*

Include name and email below

Assist Type*

Select

Order ID / Sales Order ID*

-------------------------Host Details----------------------------

What is your Company Name?*

Primary Contact*

Contact Email*

Who else should be copied on correspondence related to this event?

please enter email addresses below

Contact Phone Number*

Webex URL*

---------------------------Event Details--------------------------

Event Date*

Event Start Time (not including 30 minute pre-conference)*

Select

AM or PM?*

Time Zone*

Select

Event Duration*

Events over 60 minutes require the purchase of additional hours sku

Select

Event Title

------------------------Planning Meetings-----------------------

**Not applicable for Event Assist**

Preferred Consultation Date

For Lifecycle Assists only

Preferred Consultation Time

Select

AM or PM?

Preferred Dry Run Date & Time

For Lifecycle Assists only

Preferred Dry Run Time

Select

AM or PM?

------------------------Additional Details------------------------

Series*

Yes

Series Details

Please provide all additional dates/times.

Additional Information

Have you already scheduled your meeting? Please provide your meeting URL or meeting number here..

Send me a copy of my responses

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