CB The Real Estate Centre:
Ultimate Service

Customer Satisfaction Questionnaire for Home Buyers

Date

1. Did you value your Sales Representative's use of the Ultimate Service Program?

2. How satisfied were you with how well your Sales Representative understood your needs and presented properties consistent with those needs?

3. How satisfied were you that your Sales Representative researched the market and showed you all available properties appropriate to your needs and price range?

4. How satisfied were you with the assistance provided by your Sales Representative in negotiating the price and terms of your purchase?

5. How satisfied were you with your Sales Representative's follow-up and attention to detail during the transaction?

6. How would you evaluate our overall performance?

7. Would you choose Coldwell Banker to assist you in selling another home in the future?

8. Would you use the same Coldwell Banker Sales Representative?

9. Would you recommend Coldwell Banker to a friend?

10. What is the single most important reason you selected Coldwell Banker to assist you in your real estate transaction?

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CB The Real Estate Centre:Ultimate ServiceCustomer Satisfaction Questionnaire for Home Buyers

CB The Real Estate Centre:
Ultimate Service

Customer Satisfaction Questionnaire for Home Buyers