Heritage Customer Quality Concerns

We take quality very seriously and are always striving for improvement. So please use this form to notify us right away of any concerns we can correct for you. (*Subject to our terms and conditions)

Company Name*

Please enter your company name.

Your Name*

Email Address*

Phone Number*

Phone

Date parts arrived to you?*

This quality issue is out of the reporting period*

Please email Emily@HeritageFinishing or Call 330-798-9840 for us to discuss this quality concern. By checking this box we agree this issue was not reported within the agreed-upon terms and conditions and Heritage is not liable for rework costs.

Date the issue was reported?*

Please enter the date you were first made aware of the issue.

PO#

Enter your original PO#

Part Number Affected*

Please add the part number that was affected. For multiple parts please submit separate forms.

Qty. of parts with Non-Conformance

Description of the Non-conformance

Will the parts be shipped back for rework?

Select

Is this a reocurring issue?

Select

Attach photos and files here.*

Please attach any photos and files that can help us correct the issue for you. (Photos of the issue at the minimum)

Drag and drop files here or

Send me a copy of my responses

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