Heritage Customer Quality Concerns

We take quality very seriously and are always striving for improvement. So please use this form to notify us right away of any concerns we can correct for you. (*Subject to our terms and conditions)

Date parts arrived to you?*

This quality issue is out of the reporting period*

Please Call 330-798-9840 leave us a message for us to discuss this quality concern. By checking this box we agree this issue was not reported within the agreed-upon terms and conditions and Heritage is not liable for rework costs.

Company Name*

Please enter your company name.

Your Name*

Email Address*

Phone Number*

Phone

PO#

Enter your original PO#

Part Number Affected*

Please add the part number that was affected. For multiple parts please submit separate forms.

Qty. of parts with Non-Conformance

Description of the Non-conformance

Will the parts be shipped back for rework?

Select

Is this a reocurring issue?

Select

Attach photos and files here.*

Please attach any photos and files that can help us correct the issue for you. (Photos of the issue at the minimum) Please include and specific forms you may need filled out example 8d, 5whys, etc....

Drag and drop files here or

Send me a copy of my responses

Privacy Notice|Report Abuse