Code ComplianceCustomer Service Survey

Code Compliance

Customer Service Survey

We value your feedback! Please complete this online survey which takes approximately two minutes!

Today's Date*

What specific services did you interact with the Code Compliance Department for?*

Select

Please explain the reason for your contact with us

Address or Location of reported violation?*

Complaint Number or Service Request Number?

If you do not know this, you may leave this question blank

Did you receive a call or email from the Officer regarding the violation that you reported?*

Yes, the Officer contacted me

No, the Officer did not contact me

I'm not sure

Have you reported this violation multiple times?*

Yes, I have reported this violation before

No, this is my first time reporting this violation

How did you make contact with us?*

MyFW App

I Submitted a Complaint/Service Request Online

I went into a physical location

By Phone

By Email

I contacted my Code Enforcement Officer/A Code Compliance staff member contacted me

This is my first time making contact

Other

Which Location Did You Visit?*

Code Compliance Administration (818 Missouri)

North Animal Shelter (351 Hillshire Dr)

Silcox Animal Shelter (4900 Martin St)

Other

On a scale of 1 to 5, how satisfied are you with the service provided by the Code Compliance Department?*

1 = Very Dissatisfied

2 = Somewhat Dissatisfied

3 = Neutral

4 = Somewhat Satisfied

5 = Very Satisfied

Were the staff members of the Code Compliance Department courteous and professional during your interaction?

Yes, they were courteous and professional

No, they were not courteous or professional

Did we provide clear and understandable information about our processes and what to expect?

Yes, the information was clear and understandable

No, the information was unclear or confusing

Do you have any additional comments or feedback about your experience with the Code Compliance Department? Please share below.

What suggestions do you have for improving the services provided by the Code Compliance Department?

Would you like a staff member to contact you?*

Yes

Your Name

Contact phone number

Phone

Email address

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