Warranty Claim Form

Warranty Claim Form

Our products come with some of the most comprehensive warranties in the industry, and we're committed to ensuring you have an exceptional experience throughout the product's lifetime.

Before completing the form, please have the following ready:

Collect any available product or order details, such as the product type, model number, and order number. These details are often located on the manufacturer tag, typically found on the underside of your furniture.
Take a clear photo of the manufacturer tag, as well as any visible damage or issues, if applicable.

We will review your information and contact you within 3-5 business days with a response from the manufacturer.

If you need anything further please reach out to logistics@bkmoe.com. We look forward to assisting you!

Customer Information

Company Name*

Street Address*

Please include building name or suite, if applicable

Company City*

Contact Name:*

Contact Phone #*

Contact Email*

Product Information

Reference Number

Original bkm order #, bkm quote # or Customer Purchase Order #. If you do not have this, please be sure to upload a photo of the furniture tag.

bkm Sales Representative

Leave blank if unknown

Select or enter value

When did you notice the defect?*

Defective Product Type*

Select from drop down

Chair Cylinder

Other

How many are defective*

Description of Issue*

Image of Defective Product*

Please attach photo of defective product - one image should be a close up and one should be taken from far away. CHAIRS: If the defective product is a chair - include photo of the manufacturers tag that can be found under the seat of the chair. If multiple, we will need a photo of each tag.

Drag and drop files here or

Send me a copy of my responses

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