Warranty Claim Form


Our products come with some of the most comprehensive warranties in the industry, and we're committed to ensuring you have an exceptional experience throughout the product's lifetime.


Before completing the form, please have the following ready:


  • Collect any available product or order details, such as the product type, model number, and order number. These details are often located on the manufacturer tag, typically found on the underside of your furniture.
  • Take a clear photo of the manufacturer tag, as well as any visible damage or issues, if applicable.


We will review your information and contact you within 3-5 business days with a response from the manufacturer.


If you need anything further please reach out to logistics@bkmoe.com. We look forward to assisting you!

 

Customer Information

 
 

Please include building name or suite, if applicable

 
 
 
 
 
 

Product Information

 

Original bkm order #, bkm quote # or Customer Purchase Order #. If you do not have this, please be sure to upload a photo of the furniture tag.

 

Leave blank if unknown

 
 
mm/dd/yyyy
 

Select from drop down

 
 
 
 
 

Please attach photo of defective product - one image should be a close up and one should be taken from far away. CHAIRS: If the defective product is a chair - include photo of the manufacturers tag that can be found under the seat of the chair. If multiple, we will need a photo of each tag.

Drop your files here