Laboratory’s Feedback Regarding the Accreditation Programs

General Information

Laboratory ID

Laboratory Name:

1. Responsiveness of AIHA LAP staff in answering/returning e-mail or phone messages related to accreditation:

Needs Improvement (Please explain below)

Satisfactory

Excellent

2. Staff knowledge of accreditation policies and procedures:

Needs Improvement (Please explain below)

Satisfactory

Excellent

3. Staff technical knowledge and/or ability to obtain accurate technical answers in a timely manner:

Needs Improvement (Please explain below)

Satisfactory

Excellent

4. Personal attributes of AIHA LAP staff (e.g. judgement, objectivity, maturity, interpersonal skills):

Needs Improvement (Please explain below)

Satisfactory

Excellent

5. Oral and written communication skills:

Needs Improvement (Please explain below)

Satisfactory

Excellent

6. Efficiency of the operation of the Accreditation Programs:

Needs Improvement (Please explain below)

Satisfactory

Excellent

7. Overall value of the Accreditation Programs:

Needs Improvement (Please explain below)

Satisfactory

Excellent

8. Do you receive the AIHA LAP Newsletter?

Yes

No, please include our lab contact.

9. Do you follow AIHA LAP on social media?

Yes

No, please include our lab contact.

10. Thank you for completing this form. Please add any candid comments (specifically where improvement is suggested). Feel free to identify AIHA LAP staff by name if desired:

Laboratory’s Feedback Regarding the Accreditation Programs

General Information

Feedback Follow-up: