SAF-Holland Warranty form

INSTRUCTIONS:

Please complete the form and attach the ID photos, ODR download and any other information pertinent to the claim. To repair the trailer please purchase replacement parts from Transpecs customer service or your local TWL branch. If the claim is approved these will be credited for you. You will not need to pay for the parts while the claim is being processed, but you will need to tell us the invoice number that is involved. You will receive an email response which will have your warranty reference number and confirmation of next step.

Thanks so much

Kind regards

Transpecs Warranty Team Auckland, NZ

E: warranty@transpecs.co.nz

Date

Warranty Claim Received From*

Please tell us the name of your company

Warranty Claim Contact Person*

Please tell us your name

Contact Person Email*

Please tell us your email address

Service Agent*

Please tell us the name of the company who is doing the repair

Contact Person for claim*

Please tell us who to contact within the company completing the repair regarding this claim

Contact Person Email*

Please tell us the email address for the contact person within the company completing the repair regarding this claim

Trailer Owner*

Please tell us who owns the trailer

Registration*

Please tell us what the registration number is

VIN*

Please tell us what the VIN number is

Vehicle Manufacturer*

Select

Date In Service*

Total Mileage*

Vehicle Type*

Please tick which box applies

Select

Vehicle Configuration*

Please tick the appropriate box

Select or enter value

Complaint & Repair Info*

Please give as much detail as possible

Failed Part No.*

Please supply part number

Failed Part Name*

Please supply part name

Failure date*

Type of product*

Please confirm which SAF-Holland part is involved in this claim

Fifth Wheels

Landing Gear

Trailer Running Gear

Serial number (s)*

Please confirm serial number of the axle(s) or 5th wheel NB: This is a required field if serial number is not completed this will cause delays for your request

Position*

Please tick which position(s) you are claiming warranty on

Select

File Attachments*

Please attach an ODR download and ID photos (registration plate, registration stickers, hubo and every serial number from either the axles, 5th wheel or landing leg) photos of part in place and once removed. You can also attach other documents that support your claim. If you have more than 10 attachments please email the balance to Samantha.holland@sdtg.co.nz Thanks!

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