Off Hire Request

Request to off hire or cease provision of services. Please complete as fully as possible to ensure that your request can be completed quickly.


Note: with the exception of Man Guarding, or agreed customer specific SLAs, requests are subject to a minimum notice period of 7 working days.

Submitted By*
Request Received By*

Please use 24 HR format E.g. 13:00

Name of person at branch level if completed on behalf of customer

Name of person submitting request

Best number in case of a query - please remember to drop the leading zero when entering number

Phone
Reason For Off Hire

Please provide details of the reason for off hire

Type of Account*

Account administered at a branch or National level

Branch*

Address where services are currently provided

Please add the number of individual properties to attend

Full or Part Off Hire*

Please provide details of any services to remain in place

Customer attending site*

Will the customer or their representative be on site for equipment removal or handover?

Name, email and contact number

Please provide the name and contact details of the attendee

Details of any time based restrictions

Alarm or Key codes required for access?*

Please provide details of access codes required

Please detail any additional restrictions or useful notes

Type of Request*

Please select type of service being provided

Please provide details of request

Date that services are no longer required- Please be advised that with the exception of man guarding, a MINIMUM NOTICE PERIOD OF SEVEN WORKING DAYS is required.

Time from which guard is no longer required (please use 24 hour format with decimal point E.g. 13.00)

Key Holders*

Do Orbis representatives hold keys for the property?

If we hold keys on your behalf, please provide details of handover / collection requirements.

Customer to dismantle? (Heras fencing only)*

If yes, please ensure that fencing is stored safely and accessible for collection.

Access Issues*

Are there any restrictions to accessing the site, for example alternative site security in place, vehicle access or vehicle type restrictions, specific PPE requirements etc

Please provide as much detail as possible to ensure that we are able to access site safely

Vehicle Access to Equipment *

For CCTV Removal, please note that vehicle access to equipment is required to allow removal - Please confirm that this is possible

Type of Request (2)

Removal of additional service - please select additional request type below if required

Please provide details of request

Date that services are no longer required- Please be advised that with the exception of man guarding, a MINIMUM NOTICE PERIOD OF SEVEN WORKING DAYS is required.

Time from which guard is no longer required (please use 24 hour format with decimal point E.g. 13.00)

Key Holders (2)

Do Orbis representatives hold keys for the property?

If we hold keys on your behalf, please provide details of handover / collection requirements.

Customer to dismantle? (2)

If yes, please ensure that fencing is stored safely and accessible for collection.

Access Issues (2)

Are there any restrictions to accessing the site, for example alternative site security in place, vehicle access or vehicle type restrictions, specific PPE requirements etc

Vehicle Access to Equipment (2)

For CCTV Removal, please note that vehicle access to equipment is required to allow removal - Please confirm that this is possible

Please provide as much detail as possible to ensure that we are able to access site safely

Type of Request (3)

Removal of additional service - please select additional request type below if required

Please provide details of request

Date that services are no longer required- Please be advised that with the exception of man guarding, a MINIMUM NOTICE PERIOD OF SEVEN WORKING DAYS is required.

Time from which guard is no longer required (please use 24 hour format with decimal point E.g. 13.00)

Key Holders (3)

Do Orbis representatives hold keys for the property?

If we hold keys on your behalf, please provide details of handover / collection requirements.

Customer to dismantle? (3)

If yes, please ensure that fencing is stored safely and accessible for collection.

Access Issues (3)

Are there any restrictions to accessing the site, for example alternative site security in place, vehicle access or vehicle type restrictions, specific PPE requirements etc

Please provide as much detail as possible to ensure that we are able to access site safely

Vehicle Access to Equipment (3)

For CCTV Removal, please note that vehicle access to equipment is required to allow removal - Please confirm that this is possible

Please provide any additional details that you feel are relevent to the request.

Attach any additional documents or images

Drag and drop files here or
Orbis Contact*

Would you like an Orbis Sales Representative to contact you to discuss any new requirements or services?

Please provide any relevant requirement details or comments - these will be passed to Sales before making contact

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